Hotel Hell (2012) s01e06 Episode Script
Roosevelt Hotel
1 (Gordon) Tonight on Hotel Hell I'll be investigating a murder mystery in the Idaho town of Coeur d'Alene.
[Woman screams.]
But the victim isn't a person [Spooky music, wolf howls.]
It's the Roosevelt inn.
[Coughs.]
There are plenty of clues as I dust for fingerprints.
Probably someone's ashes in an urn.
And uncover [Scary music.]
Horrific stains.
Oh, God.
Brilliant.
(Gordon) The prime suspect is the owner, a Sherlock Holmes wannabe, who disguises himself as a chef.
[Imitating French accent.]
We must cook the fabulous food.
(Gordon) But can't even boil an egg.
Oh, it's raw.
You're a [Bleep.]
joke.
I'm gonna kill him.
Just talk to my hand.
(Gordon) I've got to solve the case before there's another victim.
The owner's marriage.
(Tina) I just feel like I'm gonna suffocate.
[Thunder rumbling.]
[Country rock music.]
[Bell rings.]
So much for the good times, so much for the fun so much for vacation I should have brought my gun hotel, Hotel Hell if you think the beer is rotten you should see the clientèle hotel, Hotel Hell (Gordon) Surrounded by stunning lakes and close to two major ski resorts, Coeur d'Alene is one of Idaho's premiere vacation destinations.
It's also home to the Roosevelt inn.
The Roosevelt inn is the first hotel I've ever actually owned.
I was up here signing the papers, and I called my wife Tina.
And I say, "we now own the Roosevelt inn.
" And all of a sudden I hear this [Imitates crying.]
'Cause she started crying.
I did not want to buy the hotel, but John really did.
I have told John many times that he won't be cold in the ground, and I'm on my way home to Kentucky.
(Gordon) The Roosevelt inn is not just hell for Tina.
It's hell for the guests who have to put up with the consequences of John's eccentric behavior.
Sorry, we're not trying to be a pain.
Yes, you are.
I would say that the hotel is struggling because it's dated, it's old.
Probably 'cause it is old.
(Gordon) And the food coming out of the inn's shoe box-size kitchen is as bad as the decor.
Ugh! Whoa.
Strong fish flavor.
(Gordon) Oblivious to the problems, John's performance never stops.
I'll ask you questions, you'll give me answers.
I'll ask questions, you'll give answers.
And I'll ask you questions, you'll give me answers.
(Gordon) As John is more focused on playing dress-up How was that, Watson? (Gordon) Than on being an innkeeper.
(Tina) John refuses to grow old gracefully.
It's Halloween for John every day.
He loves to dress up.
It's the curse! It's the bloody curse! Once a month at the Roosevelt, we put on a murder mystery and dinner.
How's everything going in here for you? Fine.
I basically do everything.
Do you want to finish making up this bed, and I'll do the bathroom? Okay, great.
I feel my dad doesn't appreciate my mom.
My mom works three times harder than my dad does.
There are times that I'll come in, and she's out busy doing something, and he's sitting on the couch reading a book.
(Gordon) As the business has suffered, so has John and Tina's relationship.
(Tina) We actually had to go through marriage counseling.
I don't think John understands the sacrifice I've made.
(Gordon) Unless I can get this place on the road to recovery, John and Tina will lose everything.
(Tina) If I lose the Roosevelt, I don't just lose my job.
I lose my home.
I'd become unemployed and homeless in one fell swoop.
Dang it! I don't think we're gonna pull out of this one.
I'm here in Coeur d'Alene, Idaho.
I seriously hope this place is better than the other [Bleep.]
holes I've stayed in.
Oh, my God.
Look at that.
They say all publicity is good publicity.
But with a billboard that old-fashioned [Clattering sound.]
I'm not so sure.
You're [Bleep.]
joking, aren't you? Come on.
The Roosevelt inn, bed and breakfast.
Looks like something out of the Addams family.
"Roosevelt school.
" The place looks grim from the outside.
Hello.
Welcome to the Roosevelt.
Good to see you.
I recognize that voice, you're Gordon Ramsay.
Okay, well good to see you.
My God, look at those chairs there.
Are they from the school? They are.
Those came out of the first grade classroom.
Oh, look, you almost fit.
Are you expecting some dwarves, or just? [Laughs.]
First impression from the outside, it's almost like walking into a funeral parlor.
Ooh.
It smells like [Bleep.]
as well what is that? Is that Did the dog? (John) Uh Oh, boy, I sure hope not.
Oh, hon Jeez, man.
[Bleep.]
This is our dining room.
(Gordon) Who's the chef here? I saw a billboard of a guy with the most hideous hat on.
[Laughs.]
Covered in trees and, like, this 6-foot hat.
It's kind of, uh, grown into [imitates French accent.]
Jean-Pierre, the mad French chef of the Roosevelt 'cause you're in Coeur d'Alene.
It's a French-named town, you know, so we must cook the fabulous food and wear this outfit.
[Laughs.]
Now you'll see, um, school photos.
Yes.
Down the hallway here, and these are of kids that went to school here at the Roosevelt.
And the ones with the arrows pointing at the really cute, adorable little boy, that's me, of course.
Because I went to school here.
Oh, you went to school here.
My elementary school.
(Gordon) Who wants to live in their old school? It's like getting a detention that never ends.
The guests get to hang out down here with the dogs And watch TV.
(Gordon) You are kidding me.
You can't smell those dogs? Oh, yes, I can.
The dogs actually, believe it or not, Gordon, are one of the highlights here.
Now you're sounding deluded.
What's next? (John) Our little ballroom or our multipurpose room.
(Gordon) Oh, come on.
Rohan, you're not supposed to be in this room.
Don't you think this place could at least have some form of makeover? Well, sadly, Gordon, we renovated this room four years ago.
This is new.
Stop.
No.
(Gordon) This room looks like it was last decorated in 1908, not 2008.
How much did you spend on that? 54,000.
54,000? Five-four.
Yeah.
Not 5,400, 54,000? I know.
Lovely, huh? [Bleep.]
And does it generate money? No.
(Gordon) I can't believe anyone would want to rent that space.
It's hideous.
I'm dying to have a look upstairs.
It can't get any worse.
It could get worse.
What's your, uh, occupancy across the year? Probably around mid-20s.
20% across the board? Ouch.
[Chuckles.]
I'm amazed you find it so funny.
This is your room.
(Gordon) Okay, what's with all the pink? It's like someone threw up strawberry milkshake all over the place.
(Gordon) My room has two levels, each as bad as the other.
Oh! (Gordon) Everything looks like we're in a time warp.
I mean, it's so dated.
So my room, how much do you pay to stay in here? Uh, 319.
$319.
Bloody hell.
I'm speechless.
[Laughs.]
30-year-old decor, $319 a night.
Can I ask you something? Fire away.
Why do you think everything's a big joke? Because you're very critical.
I'm here to get this place right.
But what I don't understand is how blase you are to the situation.
I am gonna give the truth.
And if you don't like that, then I'm out of here.
What do you want me to do, get angry and punch you? No.
You wanna punch me? You go first.
Well, maybe I do want to punch you a little bit but I can become physically very, very violent.
And have in the past.
People get hurt.
Here's your keys.
John.
John! You can't just walk away.
Where are you going? (Gordon) Since I checked in to Idaho's Roosevelt inn, I've been unimpressed by the horrible decor.
(Gordon) What's with all the pink? It's like someone's vomited everywhere.
(Gordon) And dated event space that smells like wet dog.
The dogs actually are one of the highlights here.
(Gordon) But the biggest problem here is the owner John, who seems to think it's funny that his inn is a disgrace.
The only time he stopped laughing was when I confronted him with how bad things really are here.
What I don't understand is how blase you are to the situation.
Here's your keys.
[Keys jingling.]
John! You can't just walk away! (Gordon) While John hides from the truth downstairs, I'm gonna have a closer look in my room.
Looks like someone's ashes in an urn.
[Bedpost squeaking.]
An absolute mess.
Oh, [Bleep.]
.
That's what the rug's on the floor for just gross.
Look at the dust on there.
(Gordon) Most disgusting of all [Bleep.]
.
Is the dust magnet hanging over my pillows.
[Rattling.]
[Coughing.]
[Bleep.]
.
[Sniffling.]
[Bleep.]
.
How long has that thing been up there? Help.
Let me out.
(Gordon) I hope I'll get a sense of what's really going on here from John's wife Tina.
Gordon, this is my lovely wife.
(Gordon) How are you? I'm stressed out.
What hotel were you running before this? I was running a dental office.
I worked in a dental office.
I wasn't running anything except my home.
So why would you go from sort of teeth to hotel? Because he bought a hotel.
So you bought the hotel.
It was my negotiation.
You negotiated, you both bought it.
Yes.
Willingly or unwillingly? Unwillingly.
I was very happy and content with the life that we had.
So when John told me that we were buying the Roosevelt, I burst into tears.
(Gordon) How much did you buy it for? 700,000.
700,000.
How much did you spend on it? We owe 1,100,000.
Oh, so you haven't paid back the debt yet? To the bank? Oh, no.
No, the bank owns this.
God.
We sold our house we had here.
Cashed in a 401(K), everything we had.
(Gordon) Oh, my word.
Where's your house now that you live in? Up in the attic.
We live up in the building.
This is my hell.
I have had terrible experiences here.
[Laughs.]
Business experience, financial hardship, everything's just fallen apart here for me.
[Laughs.]
You seem serious, you seem joking.
It's almost like you're playing at it.
It is kind of an entertainment though.
[Clears throat.]
To a certain degree.
At $1.
1 million, that's an expensive entertainment.
Well, yeah.
I didn't realize it was this bad.
How's your relationship? We're in a rough place.
We went through marriage counseling.
What was that, four or five years ago? Because of this business? Oh, yeah.
(Gordon) And still working together seven days a week? Yes, 24/7, sleep in the same bed.
(Gordon) You're a brave lady.
(Tina) I'm ready for something to change.
(Tina) I'm ready for anything at this point.
I just feel like I'm I'm gonna suffocate.
I'm gonna get my, uh, bag unpacked and I'll, uh, catch up with you later.
Thank you.
(Gordon) Tina looks ready to bail out.
And all John can do is laugh.
He thinks being over $1 million in debt is entertainment.
I think this marriage is in as much trouble as the inn.
Clearly in denial but more importantly, a man that won't man up and take responsibility.
(Gordon) I've been told that tonight the Roosevelt inn is holding a murder mystery dinner.
It's an event they host once a month.
I have a feeling it's gonna be hard to forget.
(John) And if you'll head on into there, i'll get you all checked in and ready to go.
You look fabulous.
We usually always have a lot of fun with this.
We're going to continue to have fun with this.
Are you dressed in that for this evening? [British accent.]
I play the part of Sherlock Holmes, old man.
You're playing an Englishman? I am playing an Englishman, and I even have the pipe to go with it.
I've studied this accent long and hard.
In fact, mine is better than your British accent.
[British accent.]
I actually don't where Gordon got his accent.
He obviously doesn't practice it very much.
Mine is far more authentic than his is.
Absolutely, yes.
Wow.
(Gordon) While John prances around as Sherlock Holmes, I wonder what Tina does during these events.
Hello.
Oh, my God.
[English accent.]
Welcome, sir.
What have you got on? This is crazy.
What happened to you? It's murder mystery night, sir.
It's gone from an inn to little house on the prairie.
I mean, honestly.
It'll be my job this evening to cook your dinner.
(Gordon) So while John gets to play Sherlock Holmes, his wife is stuck in the kitchen.
Wake up, John, this is not the 1800s anymore.
(Tina) John definitely likes dressing up more for the murder mysteries because he's not in the hot kitchen.
He's out there hamming it up with the guests playing Sherlock Holmes.
Okay, right, um I'm not too sure what to make of all this.
(Gordon) It's a little bit bizarre.
Slightly weird.
(Gordon) I wonder if this event even makes any money.
Is this profitable? It is profitable.
Yeah, it's a lot of work.
I mean, we made $200 tonight.
(Gordon) $200? For all this work? And are they all staying over? Oh, no, mostly locals.
(John) You know, and they come for murder mystery.
They usually don't do an overnight.
(Gordon) Clearly tonight's about feeding John's ego, not filling his bank account.
Oh, well, that could explain it then.
Eh, oh! Here, now! Here, now! Oh, my word.
I say (Gordon) Oh, my [Bleep.]
God.
Come to, sir! It's the curse! (John) Ladies and gentleman! It appears that the game is afoot! (Tina) You know, the goal with the murder mysteries has always been to get people in, but if I'm not filling the rooms, what's the point? [Sighs.]
And I would have gotten away with it too if it wasn't for you and your meddling guests! I'll get you, Sherlock Holmes! Well, there you have it.
Brilliant of all of you.
[Applause.]
(Gordon) Thank goodness that's over.
It's time to find out from John what on earth he thinks he's doing.
Sit down, you must be shattered.
I'm tired.
I bet you are.
Stick a fork in me.
That was mad.
Was it mad? Yeah.
You're in the kitchen busting your ass off, working hard to sell to all those people.
And, John, you were out prancing around like a sort of actor.
This is the thespian thing.
It's an inn, it's not a theater.
But you seem to enjoy it.
You have to force yourself to like doing it.
I mean, it's onstage for three hours being (Gordon) The problems at the Roosevelt are elementary.
Can I just have a word with you on your own? Two seconds? Certainly.
Oh, sure.
(Gordon) This place is sinking because John refuses to take anything seriously.
You love being an entertainer.
Don't you dare tell me that that is hard when This whole [Bleep.]
thing was put together for your fantasy.
Well, that's kind of what this night is.
It is entertainment.
We put on a show.
You're pretending to be Sherlock Holmes, and upstairs we're empty.
You're in the [Bleep.]
financially.
We're in ruins, and if you put the same amount of effort into filling this place, just one room booked tonight would have made more profit than your whole murder mystery and all that work that went into it.
I mean, this is insane.
And you prance around like some [Bleep.]
idiot while your wife is slaving away in the kitchen.
Do you have any care in the world, apart from yourself? When you get a psychology degree Oh, when I get one.
You come and tell me what's wrong with me.
Here we go.
You obviously think you are a psychologist.
Big denial again.
No, I'm not in denial.
I just don't know what you want.
It's only your own [Bleep.]
stupidity to why we're in the [Bleep.]
this far.
Well, that is probably true! So then man up, and act responsible! Okay, I'm done with that.
I'm done with that interview.
Oh, oh, Sherlock.
No, no, I'm done.
Does that massage your ego a bit more? No, just talk to my hand, you know, on your way out.
Oh, what a [Bleep.]
idiot.
You're not ten years old.
You need to grow up and stop running away from the truth! [Bleep.]
Joke.
(Gordon) It was a rough first day at Idaho's Roosevelt inn.
Let me out! And last night proved to me the owner John needs to stop dressing up Wait till I get going.
(Gordon) And start growing up.
You prance around like some [Bleep.]
idiot.
(Gordon) And take some responsibility for the problems at the inn.
It's only your own [Bleep.]
stupidity to why we're in this [Bleep.]
.
I'm done with that.
(Gordon) But John didn't want to listen.
Just talk to my hand, you know, on your way out.
Oh, what a [Bleep.]
idiot.
(Gordon) Today I'm gonna have another go at getting through to him before he heads into the kitchen to prepare lunch.
You're losing money, you're on this treadmill of mistake after mistake.
You may be in an elementary school, but you're not a child.
And I would really wish you could stop acting like one quickly.
Is that possible? Sure.
Show me what you got.
We'll get to it.
(John) I don't want to cook for Gordon.
I mean, first of all, he's got a huge ego of his own, so, you know, nothing anybody else does is gonna be any good.
I don't even want to cook him a thing.
How are we doing over here? (Gordon) Word has spread that I'm in town, and the dining room is full.
We're all having the same five-course set menu, cooked in the inn's tiny kitchen.
Here's the shrimp cocktail to start you off.
Thank you.
That's gnarly, and that's ghastly.
Wow.
The watery bits, what's that bit there? Um, that's probably the tomato juice.
Unless it's condensation from the shrimp.
Condensation? Was it frozen? Yes.
[Bleep.]
.
Man, warm.
That's a sad-looking shrimp.
That's not a good start.
Okay.
I will take that for you.
(Gordon) And everyone else seems to be hating it too.
How can you [Bleep.]
up a shrimp cocktail? Okay, here's Gordon's.
(Mariah) Pecan-crusted salmon.
Is it fresh salmon? Frozen.
Frozen.
That has to be the saddest-looking plate of salmon anywhere in north America tonight.
No seasoning, it's dreadful.
Bone dry.
[Clears throat.]
Would you like me to take it for you? Yes, please.
Oh, I'm sorry.
I'll take care of it.
Well I just want Gordon to take a long walk off a short pier.
I want him to fall into a very deep pit, so he can't get out.
(Gordon) This is pathetic.
Can John cook anything? Can he cook an egg? He can cook an egg.
Could you ask him just to boil me an egg? Sure thing.
A soft-boiled egg.
(Gordon) He can't possibly mess up a soft-boiled egg, can he? Soft-boiled egg for Gordon.
Okay, what egg? (Tina) Soft-boiled egg.
What? (John) I'm just, like, going, "wow.
" No egg cup? No.
I'll make my own egg cup.
[Bleep.]
Hell's bells.
Oh, it's raw.
Is this really happening? He can't even boil a [Bleep.]
egg.
[Bleep.]
Thing's still got feathers on it.
[Laughter.]
I could have probably cooked that another two minutes.
(John) I am absolutely ready to boot Gordon Ramsay out of my inn.
Fire away, buddy.
Are you having a laugh? At your family's expense? No.
Big, tall hat.
Big jacket.
And you can't boil a [Bleep.]
egg.
You want a fried egg? You want French toast too? How about some pancakes? What the [Bleep.]
are you doing? You don't care, do you? I do care.
You're a [Bleep.]
joke.
(John) Those are what we refer to as "fighting words.
" Gutsy thing to do, especially in a kitchen full of sharp knives.
It has never been a joke for me ever.
Come play at my school.
I'm the headmaster! You're acting like an absolute idiot.
But you're in my house.
That's right.
And I'm disgusted at your performance.
Your big problem is you can't handle the truth.
You don't like hearing it.
You don't even know me.
You know squat.
It's just a joke.
Think about your wife.
You're into $1.
1 million of debt.
You're forcing her to live in hell.
She's teing me that.
Just think of the last 13 years, about what you've [Bleep.]
done.
And not to you.
To everyone else standing behind you.
(John) I'm tired of hearing that.
I don't need it anymore.
Screw it.
I really don't care if he leaves.
[Bleep.]
.
(Gordon) I had a horrible night's sleep on the couch because I couldn't sleep in my bed.
I really need a hot shower.
Oh, [Bleep.]
! [Bleep.]
Hell, this water's freezing.
(Gordon) I need to open John's eyes, but he walks out every time things get difficult.
So I've got another plan.
Have you got two minutes? (Tina) We do.
There's something I'd like to, uh, show you, uh, both in my room.
(John) Oh, crap.
What now? What's wrong now? Oh.
(John) There's the jury, and they're going to hang us.
Clearly you recognize some of your guests (Gordon) From the past six months.
We do.
I think feedback is critical.
(Gordon) First impressions walking through the door? A lot of decorations.
It's kind of outdated.
Outdated, yeah.
Too much.
A lot going on at once.
(Gordon) I'd like to go on to the food, uh, the general consensus? Disappointing.
It was, it was too It wasn't the value that we paid, honestly.
(Gordon) Show of hands.
How many of you would return and stay here again, please? None of our guests would return.
I'm kind of speechless.
I, uh, didn't expect this.
I thought we were better than that.
(Gordon) That's the most valuable information you've had in 13 years.
(John) I thought we were a lot better than this, and that is, uh, a view that is changing.
(Gordon) You've got to put yourself in the guests' position.
You know, you've given me feedback on everything you've seen and experienced, but there's something I'd like to point out that none of you have seen.
Please.
Would you be so kind to put a pair of these on, please? (Tina) Oh, my gosh.
Can this just get any more terrible? I don't think so.
(Gordon) Glasses on? Okay, this black light is gonna show up any bodily fluids.
Let's start with the, uh, pillows, shall we? Oh! (John) Oh, my God.
Like someone urinated on it.
(Gordon) Absolutely disgusting.
(Gordon) If you think that's bad (All) Oh! (Gordon) This kind of stuff hasn't been weeks that's years.
[All groaning.]
Oh, my.
(John) Absolutely hideous.
Horrified.
Disgusted, grossed out.
I kind of want to go vomit.
(Woman) You know, you kind of trust that things are gonna be (Tina) You have a right to expect that.
You have the This is just as bad as it can possibly be.
I mean, I'm disgusted, I [Sighs.]
(Gordon) How does that make you feel? Dirty.
It makes me actually feel sick to my stomach that I slept on that.
Glad I took a shower.
But now I'm wondering about the shower.
I'll let you go.
Thank you.
Thank you.
Thank you all very much.
Thank you.
(Tina) This is me.
I mean, I've put my heart and soul into this.
[Cries.]
It's just so embarrassing.
[Sniffles.]
I had to do this because you won't listen to me.
And John just laughs at every problem.
I understand.
I understand now.
(Gordon) I'm worried about Tina.
Hearing from the guests and seeing those stains seemed to hit her pretty hard.
Tina? (Tina) Yes.
Have you got two secs? Come on.
I'm not here to hurt you, I'm here to help you.
I'm just banging my head against the wall with John.
Well, I know what we do is not perfect, but I thought what we did was better than that.
John's got to get out of his bubble.
He's an innkeeper, but he's constantly joking and shrugging responsibility.
And now he has to start looking at himself.
The thing that probably bothers me the most is John just refuses to understand my need to have my part of the dream.
I don't like living and eating and breathing my work 24/7 and never, ever having a place to go that I can get away.
But you're not happy.
No.
I'm not.
[Clears throat.]
At the end of the day, I usually lay down to bed, and I know this isn't what I wanted.
Mm-hmm.
And I'd leave here tomorrow if I could leave here tomorrow.
(Tina) I'm ready to just walk away from this and just forget it.
I wanna leave.
I wanna get out of here.
I wanna go away.
You can't give up.
13 years of being unhappy is not a molehill, it's a Mountain.
You have a voice, you've got to stand up.
You absolutely have the right to be happy.
I mean that.
Thank you.
(Tina) I guess maybe I needed somebody to say, "you have a right to be happy.
" So that was good.
Thank you.
You're welcome.
I'll see you later.
Okay.
(Gordon) I promise you I'll make a difference.
And I mean that.
(Gordon) Last night John's wife Tina was at a breaking point.
But you're not happy.
No.
And I'd leave here tomorrow if I could leave here tomorrow.
(Gordon) After talking, I realized how bad things really are here.
And I promised to make things better because Tina truly deserves to be happy.
Good morning, darling.
Good morning.
How are you? I'm I'm here.
You're here.
[Laughs.]
Um Let's catch up, shall we? Let's get out of this little cubbyhole.
Okay.
Um, maybe downstairs.
(Gordon) I can't believe that John and Tina have spent $60,000 on a ballroom that they never use and smells like dog.
Looking at this inn, there's a huge missed opportunity.
The potential of this room is extraordinary, and this has to be used as a way to get people into the bedrooms upstairs and make money.
Exactly.
How often do you use this room? Twice a month.
Oh, no, that's crazy.
It is.
Have you ever thought about employing a wedding planner to actually book this place out? I have one that I'm working with.
Been working with her for just about a year now.
I don't pay her a salary.
Right.
It's per wedding.
If we score a wedding, we both get paid.
So if she's motivated to sell it For me it's a big missed opportunity.
You know, once you've held an amazing wedding and you've got such great feedback, it just spreads.
Okay, there's someone I want to see.
Um, I'll see you later, yeah? Okay, all right.
Thank you.
(Gordon) This does not stack up.
I'm gonna go meet the wedding planner because there must be something that John and Tina aren't telling me.
Hello, how are you? Hi, nice to meet you.
Likewise.
Where should we start? Well, you wanna come on over, and we'll have a seat and Shall we? Thank you.
Yes, come on over.
The Roosevelt.
Um, what would you say the key problems are? It's dated.
It's hard to sell ten-day-old bread.
Right.
You know, brides are young.
They're sophisticated.
They're on their phones.
They're seeing what the rest of the world is doing.
You know, a big thing with selling the ballroom is the colors.
(Misty) That only matches a tiny percentage.
You can either go burgundy, ivory, or navy blue.
And those colors are so dated anyway.
Dark.
It's terrible.
And then you walk downstairs and the smell I had one girl literally say, "I've gotta go upstairs, the smell is gonna make me sick.
" John doesn't strike me as someone that I'd want to put my wedding in his hands.
As a host, how is he? We have had some issues, um, last summer with him coming out and dancing.
At the guests' wedding? Yes.
Like, ballroom dancing, or It was more like macarena-type line-dancing style.
Oh, my God.
I mean, how awkward was that? It was mortifying.
Oh, my God.
If you'd just bear with me whilst I make some changes [Giggles.]
Because, I mean You are the key to their success going forward.
Would you give them one more chance? Okay, I'm in.
[Sighs.]
Thank you.
Good to see you too.
Thank you.
Well, good to see you.
Thank you, darling.
(Gordon) Now that misty is on board to help the Roosevelt, I'm gonna make one last attempt to see if John is ready to change.
How are you feeling? [Scoffs.]
I'm not here to hurt your feelings, John, but you have a huge defense mechanism.
I have an attitude.
I want to help, but you are a very tough, stubborn, selfish individual to get through to.
Yeah, the truth hurts.
It's not a sign of weakness to put your hand up and ask for help.
And I don't want to butt heads.
I don't want to butt heads either.
Gordon, I've got two options here.
I can close up the business, walk away from it, give it to the bank.
The other option is I know I've done this to myself.
I've done this to my wife.
Uh, I've got to find a way to get out of it.
This has been your dream, your ambition, and she just followed suit.
You're correct.
You have one amazing, loyal lady there.
I don't deserve her.
I'm a pig sometimes.
There's just no doubt about it.
I'm trying to change that.
She's not the one that should be suffering because of what I did.
And I haven't even considered that in years.
Let's start making this place better.
I need you committed.
I want the help.
I want to make this work.
(Gordon) Coming up, has John's change come too late? I've I've quit dreaming.
(Gordon) Now that John's finally turned the corner I'm a pig sometimes.
I'm trying to change that.
(Gordon) It's time to sit down with Tina and get to the heart of their relationship.
I'm so pleased that we've got to a place that we can start making steps in the right direction.
But this is a family-run inn.
And you need your time-out, and you need to cut your dear lady slack.
You need to learn the importance of being a happy couple.
What have you got to say now? We've been so wrapped up in this and everything we do, that Yeah.
I just don't even know where to go with romance anymore.
[Clears throat.]
It's like I'm so self-consumed with all of this.
(Tina) Just the ability to just have a conversation with you understanding my feelings.
I have wishes and ambitions.
There are things that are important to me That are vitally important to me.
And you have to support that.
(Gordon) If you're not prepared to support each other and each other's roles, then it's never, ever gonna work.
You need to be happy together.
I want to know what your dreams are again.
I haven't heard a dream from you in years.
I don't even know what your dreams are anymore.
I don't know what my dreams are anymore.
[Sniffles.]
I've I've quit dreaming.
I want you to start dreaming again.
And then I want you to share those dreams with me.
'Cause I love you.
I know you do.
I told all my girls they were princesses.
And you are too.
I haven't treated you much like royalty.
(Tina) I do feel that Gordon has helped John appreciate me more and see what's going on inside of here should matter to him.
(Gordon) Now that they're talking again, I want to give Tina and John a lesson in something else they've not done well for a long time Wow.
Cooking.
In any inn, country hotel, it's all about comfort.
And what I learned immediately from you is that you're trying way too hard.
You've got a shoe box of a kitchen that you can't swing a cat in.
You shouldn't be cooking five-course meals in there.
(Tina) Okay.
You're not a chef.
No, I'm not.
You shouldn't be on a billboard.
I shouldn't be.
A delicious home-cooked meal That's all I'd expect to see.
That's all I'd expect to smell when you come through that door.
So I've put together a list of dishes for the whole week.
Something you can cook in one pot.
Fabulous.
Let it cook itself.
Really fabulous.
[Laughs.]
Okay.
(Gordon) These are my recipes, I'm proud of them.
Don't start improvising, changing, just follow them.
They will work.
Half an hour to get the chili on, get it out of there.
Fabulous.
Sweet.
Nobody comes here, John and Tina, expecting a five-course meal.
The food was an amazing discovery, that it could be so simple, so easy, so delicious.
I'm glad that Gordon is in my kitchen.
Tomorrow is a new dawn for the Roosevelt, and my goodness, are we gonna turn the page.
(Gordon) My team worked all night to bring the hotel into the 21st century.
Now it's time to reveal the new Roosevelt inn.
(Gordon) Good morning.
(Tina and Lorien) Good morning! Good morning, Gordon.
You've got a spring in your step, John.
How are you feeling? Wonderful.
Good.
Let's go.
(Tina) Okay.
Come in, come in, come in, please.
Okay, 16 rooms, 32 guests.
This hotel should be full.
Welcome to your new honeymoon suite.
(Tina) Oh, wow.
(John) Wow.
(Tina) Look at that.
(John) Holy Wow! (Tina) Oh, my goodness.
John, how do you feel? [Laughs.]
This is incredible, Gordon.
(Gordon) Our honeymoon suite.
De-cluttered, bright.
(Gordon) Elegant.
Oh! We were literally two centuries back in time with what we were doing in these rooms, and we are suddenly into now, today.
It's amazing.
John and Tina, I'd like you both to go upstairs.
Oh, very pretty.
This is just classy.
(Gordon) A room that will be great for room service, to have a bit of romance.
Oh, this is just truly beautiful.
Now, coupled with selling the rooms, the big asset that was underused in many ways was downstairs.
Truly.
That's been a huge disappointment for me.
Come with me now.
Yes.
And let me show you the new, stunning, Roosevelt wedding space.
(John) Oh, my God.
(Tina) Okay, yay! (Tina) I thought we had something that would be viable to help build our business, and it wasn't.
It was dragging it down.
[Gasps.]
Oh, good grief.
Oh! Holy cow! (Tina) Oh, my word.
Look at this.
(John) Whoa! (Tina) Okay, this is stunning.
(John) This is amazing.
(Tina) Wow.
Oh, my goodness.
(John) Absolutely amazing.
I love the color scheme.
(Tina) This is stunning.
Oh, my gosh.
(John) Yes.
This is the direction we need to be going in.
This is the next step up.
And I am extremely grateful.
And I don't want to see a dog A dog's hair, a dog's chew Anywhere in this space.
Understood.
Now this room should propel this business to greater heights.
It has to be your biggest marketing tool.
Because when you've got the wedding booked, the guests should book every room upstairs.
(Tina) This space and the revenue it can bring into the Roosevelt could definitely be the game changer that we've been looking for.
I would like to, um, point your attention to those wonderful plates and all the glassware on the tables from my friends at royal Doulton.
That's a special gift to you worth $50,000.
[Gasps.]
No way! (John) Really? [Laughs.]
You've now got, you know, a solid foundation to host the most amazing wedding.
Beautiful, beautiful.
Now there's someone I'd like you to meet.
One moment please.
Okay.
This is just You may recognize this lady.
(Tina) Yay! (John) Misty! [Laughter.]
Look at our new space! (John) I hope Misty's gonna give us a second chance.
What strikes you now walking through that room? What's the first thing that hits you? It's just it's natural.
It's modern.
It's what the brides are looking for.
They're sophisticated.
They're young.
This is what they want.
(Gordon) And does it show sort of versatility in a way that it can be adapted to suit different colors? Absolutely.
We can put any color in this room, and it'll be wonderful.
Yay.
This is gonna sell itself.
How does it smell? It smells wonderful.
[Laughter.]
(Gordon) Now here's the good news.
She is prepared to give you one more chance to become Coeur d'Alene's number one venue for hosting weddings.
(Gordon) One more surprise, John and Tina, Misty's not just here to visit.
The Roosevelt is hosting a wedding tonight.
Tonight? (Gordon) Owners of the Roosevelt inn, John and Tina, have come a long way from when I first met them.
Personally 'Cause I love you.
(Gordon) And professionally.
I want to make this work.
(Gordon) And I've just surprised them with a true test for their business.
The Roosevelt is hosting a wedding tonight.
Wow.
Tonight? (John) When Gordon said we had a wedding tonight, instant gut-clenching terror.
(Gordon) You're gonna be cooking, serving just simple, elegant food.
Good luck.
Are you my bride? I'm the bride! [Laughs.]
(Tina) Well, hello, welcome! Let me just take you ladies up to the room.
All right.
Go on in, ladies.
Ooh, I like that bed.
Oh, my dress! Guests are just starting to arrive.
Hi.
Hi.
(Gordon) I gave John and Tina a couple of simple but delicious wedding recipes that they could cook in their tiny kitchen and that I knew the guests would love.
(John) This evening is going to be huge for us.
You're feeling that really wound-up sense inside yourself, and it's like, "holy cow.
" [Elegant classical music.]
Donald, Nicole (Gordon) As the couple exchange their vows downstairs, upstairs in the kitchen, John and Tina are proving they are there for each other when it matters.
I give you all that I am.
I give you all that I am.
You may kiss your bride.
[Applause.]
You're that side, I'm this side.
And we go bang.
And then we go bang.
And then so now we (Misty) Okay, I need plates in hand, guys, and downstairs.
Plates in hands, serve it up.
(Gordon) Okay, ladies, let's go.
(Misty) Grab them and go, grab them and go.
(Gordon) For the first time ever, the food at the Roosevelt is putting a smile on people's faces.
Try and bunch them up a little bit.
It just makes it look so much neater.
(Gordon) Including Tina's.
Breathe and talk and, "okay, I've got this.
" Awesome.
Very nice rotation here.
(Gordon) John and Tina are a great team when they communicate properly.
Okay, good.
(Gordon) And I think the buzz they get from tonight will encourage them to keep working on their relationship.
How you doing? We're rocking along here.
I got it.
(Misty) I love it, plates are going away steaming.
This is the last three.
This is the best thing I've ever had.
Well done.
Okay.
How do you feel? [Laughs.]
I feel good.
Where's John? Well done.
Oh, thank you.
First time you've actually cooked.
Yes.
Yeah? From scratch.
From scratch.
For an amazing wedding.
Well done, both of you.
(Tina) Thank you.
(Gordon) It's been a great night, thanks to John and Tina's teamwork.
[Sighs.]
You guys did it.
Even ahead of schedule.
You can do this! (Tina) I'm really hoping that our future with misty and our wedding business just goes through the roof.
(Gordon) Time to go.
I'm really a bit sad to leave this place.
I think John and Tina have done a bloody good job tonight.
And more importantly, I think the whole wedding has opened their eyes to the huge potential they've got here.
(Gordon) Tonight the Roosevelt is fully booked for the first time in years, and the inn is back on course for success.
It's been a hell of a week, yeah? Yes.
And tonight proved that you both can pull this off.
Once we got the system going, it went very well.
Stick together.
All right, we'll do it, like glue.
You've got every chance now.
Good luck.
You can have a happy, happy ever after let me tell you.
Thank you so much.
Take care of yourselves.
Thank you again.
Do not sneak downstairs on that dance floor.
[Laughs.]
Yes? Not even heading in that direction.
Night, night.
Oh, man! So gorgeous.
Oh, my God.
Oh, there's an upstairs? (Tina) Thank you, Gordon Ramsay, for giving us this opportunity.
(John) This experience obviously is not meant to be easy, but in the end, worth it.
So thank you very much.
It was nice to say good-bye to him tonight.
[Laughs.]
(John) And I look forward to seeing him again actually.
[Woman screams.]
But the victim isn't a person [Spooky music, wolf howls.]
It's the Roosevelt inn.
[Coughs.]
There are plenty of clues as I dust for fingerprints.
Probably someone's ashes in an urn.
And uncover [Scary music.]
Horrific stains.
Oh, God.
Brilliant.
(Gordon) The prime suspect is the owner, a Sherlock Holmes wannabe, who disguises himself as a chef.
[Imitating French accent.]
We must cook the fabulous food.
(Gordon) But can't even boil an egg.
Oh, it's raw.
You're a [Bleep.]
joke.
I'm gonna kill him.
Just talk to my hand.
(Gordon) I've got to solve the case before there's another victim.
The owner's marriage.
(Tina) I just feel like I'm gonna suffocate.
[Thunder rumbling.]
[Country rock music.]
[Bell rings.]
So much for the good times, so much for the fun so much for vacation I should have brought my gun hotel, Hotel Hell if you think the beer is rotten you should see the clientèle hotel, Hotel Hell (Gordon) Surrounded by stunning lakes and close to two major ski resorts, Coeur d'Alene is one of Idaho's premiere vacation destinations.
It's also home to the Roosevelt inn.
The Roosevelt inn is the first hotel I've ever actually owned.
I was up here signing the papers, and I called my wife Tina.
And I say, "we now own the Roosevelt inn.
" And all of a sudden I hear this [Imitates crying.]
'Cause she started crying.
I did not want to buy the hotel, but John really did.
I have told John many times that he won't be cold in the ground, and I'm on my way home to Kentucky.
(Gordon) The Roosevelt inn is not just hell for Tina.
It's hell for the guests who have to put up with the consequences of John's eccentric behavior.
Sorry, we're not trying to be a pain.
Yes, you are.
I would say that the hotel is struggling because it's dated, it's old.
Probably 'cause it is old.
(Gordon) And the food coming out of the inn's shoe box-size kitchen is as bad as the decor.
Ugh! Whoa.
Strong fish flavor.
(Gordon) Oblivious to the problems, John's performance never stops.
I'll ask you questions, you'll give me answers.
I'll ask questions, you'll give answers.
And I'll ask you questions, you'll give me answers.
(Gordon) As John is more focused on playing dress-up How was that, Watson? (Gordon) Than on being an innkeeper.
(Tina) John refuses to grow old gracefully.
It's Halloween for John every day.
He loves to dress up.
It's the curse! It's the bloody curse! Once a month at the Roosevelt, we put on a murder mystery and dinner.
How's everything going in here for you? Fine.
I basically do everything.
Do you want to finish making up this bed, and I'll do the bathroom? Okay, great.
I feel my dad doesn't appreciate my mom.
My mom works three times harder than my dad does.
There are times that I'll come in, and she's out busy doing something, and he's sitting on the couch reading a book.
(Gordon) As the business has suffered, so has John and Tina's relationship.
(Tina) We actually had to go through marriage counseling.
I don't think John understands the sacrifice I've made.
(Gordon) Unless I can get this place on the road to recovery, John and Tina will lose everything.
(Tina) If I lose the Roosevelt, I don't just lose my job.
I lose my home.
I'd become unemployed and homeless in one fell swoop.
Dang it! I don't think we're gonna pull out of this one.
I'm here in Coeur d'Alene, Idaho.
I seriously hope this place is better than the other [Bleep.]
holes I've stayed in.
Oh, my God.
Look at that.
They say all publicity is good publicity.
But with a billboard that old-fashioned [Clattering sound.]
I'm not so sure.
You're [Bleep.]
joking, aren't you? Come on.
The Roosevelt inn, bed and breakfast.
Looks like something out of the Addams family.
"Roosevelt school.
" The place looks grim from the outside.
Hello.
Welcome to the Roosevelt.
Good to see you.
I recognize that voice, you're Gordon Ramsay.
Okay, well good to see you.
My God, look at those chairs there.
Are they from the school? They are.
Those came out of the first grade classroom.
Oh, look, you almost fit.
Are you expecting some dwarves, or just? [Laughs.]
First impression from the outside, it's almost like walking into a funeral parlor.
Ooh.
It smells like [Bleep.]
as well what is that? Is that Did the dog? (John) Uh Oh, boy, I sure hope not.
Oh, hon Jeez, man.
[Bleep.]
This is our dining room.
(Gordon) Who's the chef here? I saw a billboard of a guy with the most hideous hat on.
[Laughs.]
Covered in trees and, like, this 6-foot hat.
It's kind of, uh, grown into [imitates French accent.]
Jean-Pierre, the mad French chef of the Roosevelt 'cause you're in Coeur d'Alene.
It's a French-named town, you know, so we must cook the fabulous food and wear this outfit.
[Laughs.]
Now you'll see, um, school photos.
Yes.
Down the hallway here, and these are of kids that went to school here at the Roosevelt.
And the ones with the arrows pointing at the really cute, adorable little boy, that's me, of course.
Because I went to school here.
Oh, you went to school here.
My elementary school.
(Gordon) Who wants to live in their old school? It's like getting a detention that never ends.
The guests get to hang out down here with the dogs And watch TV.
(Gordon) You are kidding me.
You can't smell those dogs? Oh, yes, I can.
The dogs actually, believe it or not, Gordon, are one of the highlights here.
Now you're sounding deluded.
What's next? (John) Our little ballroom or our multipurpose room.
(Gordon) Oh, come on.
Rohan, you're not supposed to be in this room.
Don't you think this place could at least have some form of makeover? Well, sadly, Gordon, we renovated this room four years ago.
This is new.
Stop.
No.
(Gordon) This room looks like it was last decorated in 1908, not 2008.
How much did you spend on that? 54,000.
54,000? Five-four.
Yeah.
Not 5,400, 54,000? I know.
Lovely, huh? [Bleep.]
And does it generate money? No.
(Gordon) I can't believe anyone would want to rent that space.
It's hideous.
I'm dying to have a look upstairs.
It can't get any worse.
It could get worse.
What's your, uh, occupancy across the year? Probably around mid-20s.
20% across the board? Ouch.
[Chuckles.]
I'm amazed you find it so funny.
This is your room.
(Gordon) Okay, what's with all the pink? It's like someone threw up strawberry milkshake all over the place.
(Gordon) My room has two levels, each as bad as the other.
Oh! (Gordon) Everything looks like we're in a time warp.
I mean, it's so dated.
So my room, how much do you pay to stay in here? Uh, 319.
$319.
Bloody hell.
I'm speechless.
[Laughs.]
30-year-old decor, $319 a night.
Can I ask you something? Fire away.
Why do you think everything's a big joke? Because you're very critical.
I'm here to get this place right.
But what I don't understand is how blase you are to the situation.
I am gonna give the truth.
And if you don't like that, then I'm out of here.
What do you want me to do, get angry and punch you? No.
You wanna punch me? You go first.
Well, maybe I do want to punch you a little bit but I can become physically very, very violent.
And have in the past.
People get hurt.
Here's your keys.
John.
John! You can't just walk away.
Where are you going? (Gordon) Since I checked in to Idaho's Roosevelt inn, I've been unimpressed by the horrible decor.
(Gordon) What's with all the pink? It's like someone's vomited everywhere.
(Gordon) And dated event space that smells like wet dog.
The dogs actually are one of the highlights here.
(Gordon) But the biggest problem here is the owner John, who seems to think it's funny that his inn is a disgrace.
The only time he stopped laughing was when I confronted him with how bad things really are here.
What I don't understand is how blase you are to the situation.
Here's your keys.
[Keys jingling.]
John! You can't just walk away! (Gordon) While John hides from the truth downstairs, I'm gonna have a closer look in my room.
Looks like someone's ashes in an urn.
[Bedpost squeaking.]
An absolute mess.
Oh, [Bleep.]
.
That's what the rug's on the floor for just gross.
Look at the dust on there.
(Gordon) Most disgusting of all [Bleep.]
.
Is the dust magnet hanging over my pillows.
[Rattling.]
[Coughing.]
[Bleep.]
.
[Sniffling.]
[Bleep.]
.
How long has that thing been up there? Help.
Let me out.
(Gordon) I hope I'll get a sense of what's really going on here from John's wife Tina.
Gordon, this is my lovely wife.
(Gordon) How are you? I'm stressed out.
What hotel were you running before this? I was running a dental office.
I worked in a dental office.
I wasn't running anything except my home.
So why would you go from sort of teeth to hotel? Because he bought a hotel.
So you bought the hotel.
It was my negotiation.
You negotiated, you both bought it.
Yes.
Willingly or unwillingly? Unwillingly.
I was very happy and content with the life that we had.
So when John told me that we were buying the Roosevelt, I burst into tears.
(Gordon) How much did you buy it for? 700,000.
700,000.
How much did you spend on it? We owe 1,100,000.
Oh, so you haven't paid back the debt yet? To the bank? Oh, no.
No, the bank owns this.
God.
We sold our house we had here.
Cashed in a 401(K), everything we had.
(Gordon) Oh, my word.
Where's your house now that you live in? Up in the attic.
We live up in the building.
This is my hell.
I have had terrible experiences here.
[Laughs.]
Business experience, financial hardship, everything's just fallen apart here for me.
[Laughs.]
You seem serious, you seem joking.
It's almost like you're playing at it.
It is kind of an entertainment though.
[Clears throat.]
To a certain degree.
At $1.
1 million, that's an expensive entertainment.
Well, yeah.
I didn't realize it was this bad.
How's your relationship? We're in a rough place.
We went through marriage counseling.
What was that, four or five years ago? Because of this business? Oh, yeah.
(Gordon) And still working together seven days a week? Yes, 24/7, sleep in the same bed.
(Gordon) You're a brave lady.
(Tina) I'm ready for something to change.
(Tina) I'm ready for anything at this point.
I just feel like I'm I'm gonna suffocate.
I'm gonna get my, uh, bag unpacked and I'll, uh, catch up with you later.
Thank you.
(Gordon) Tina looks ready to bail out.
And all John can do is laugh.
He thinks being over $1 million in debt is entertainment.
I think this marriage is in as much trouble as the inn.
Clearly in denial but more importantly, a man that won't man up and take responsibility.
(Gordon) I've been told that tonight the Roosevelt inn is holding a murder mystery dinner.
It's an event they host once a month.
I have a feeling it's gonna be hard to forget.
(John) And if you'll head on into there, i'll get you all checked in and ready to go.
You look fabulous.
We usually always have a lot of fun with this.
We're going to continue to have fun with this.
Are you dressed in that for this evening? [British accent.]
I play the part of Sherlock Holmes, old man.
You're playing an Englishman? I am playing an Englishman, and I even have the pipe to go with it.
I've studied this accent long and hard.
In fact, mine is better than your British accent.
[British accent.]
I actually don't where Gordon got his accent.
He obviously doesn't practice it very much.
Mine is far more authentic than his is.
Absolutely, yes.
Wow.
(Gordon) While John prances around as Sherlock Holmes, I wonder what Tina does during these events.
Hello.
Oh, my God.
[English accent.]
Welcome, sir.
What have you got on? This is crazy.
What happened to you? It's murder mystery night, sir.
It's gone from an inn to little house on the prairie.
I mean, honestly.
It'll be my job this evening to cook your dinner.
(Gordon) So while John gets to play Sherlock Holmes, his wife is stuck in the kitchen.
Wake up, John, this is not the 1800s anymore.
(Tina) John definitely likes dressing up more for the murder mysteries because he's not in the hot kitchen.
He's out there hamming it up with the guests playing Sherlock Holmes.
Okay, right, um I'm not too sure what to make of all this.
(Gordon) It's a little bit bizarre.
Slightly weird.
(Gordon) I wonder if this event even makes any money.
Is this profitable? It is profitable.
Yeah, it's a lot of work.
I mean, we made $200 tonight.
(Gordon) $200? For all this work? And are they all staying over? Oh, no, mostly locals.
(John) You know, and they come for murder mystery.
They usually don't do an overnight.
(Gordon) Clearly tonight's about feeding John's ego, not filling his bank account.
Oh, well, that could explain it then.
Eh, oh! Here, now! Here, now! Oh, my word.
I say (Gordon) Oh, my [Bleep.]
God.
Come to, sir! It's the curse! (John) Ladies and gentleman! It appears that the game is afoot! (Tina) You know, the goal with the murder mysteries has always been to get people in, but if I'm not filling the rooms, what's the point? [Sighs.]
And I would have gotten away with it too if it wasn't for you and your meddling guests! I'll get you, Sherlock Holmes! Well, there you have it.
Brilliant of all of you.
[Applause.]
(Gordon) Thank goodness that's over.
It's time to find out from John what on earth he thinks he's doing.
Sit down, you must be shattered.
I'm tired.
I bet you are.
Stick a fork in me.
That was mad.
Was it mad? Yeah.
You're in the kitchen busting your ass off, working hard to sell to all those people.
And, John, you were out prancing around like a sort of actor.
This is the thespian thing.
It's an inn, it's not a theater.
But you seem to enjoy it.
You have to force yourself to like doing it.
I mean, it's onstage for three hours being (Gordon) The problems at the Roosevelt are elementary.
Can I just have a word with you on your own? Two seconds? Certainly.
Oh, sure.
(Gordon) This place is sinking because John refuses to take anything seriously.
You love being an entertainer.
Don't you dare tell me that that is hard when This whole [Bleep.]
thing was put together for your fantasy.
Well, that's kind of what this night is.
It is entertainment.
We put on a show.
You're pretending to be Sherlock Holmes, and upstairs we're empty.
You're in the [Bleep.]
financially.
We're in ruins, and if you put the same amount of effort into filling this place, just one room booked tonight would have made more profit than your whole murder mystery and all that work that went into it.
I mean, this is insane.
And you prance around like some [Bleep.]
idiot while your wife is slaving away in the kitchen.
Do you have any care in the world, apart from yourself? When you get a psychology degree Oh, when I get one.
You come and tell me what's wrong with me.
Here we go.
You obviously think you are a psychologist.
Big denial again.
No, I'm not in denial.
I just don't know what you want.
It's only your own [Bleep.]
stupidity to why we're in the [Bleep.]
this far.
Well, that is probably true! So then man up, and act responsible! Okay, I'm done with that.
I'm done with that interview.
Oh, oh, Sherlock.
No, no, I'm done.
Does that massage your ego a bit more? No, just talk to my hand, you know, on your way out.
Oh, what a [Bleep.]
idiot.
You're not ten years old.
You need to grow up and stop running away from the truth! [Bleep.]
Joke.
(Gordon) It was a rough first day at Idaho's Roosevelt inn.
Let me out! And last night proved to me the owner John needs to stop dressing up Wait till I get going.
(Gordon) And start growing up.
You prance around like some [Bleep.]
idiot.
(Gordon) And take some responsibility for the problems at the inn.
It's only your own [Bleep.]
stupidity to why we're in this [Bleep.]
.
I'm done with that.
(Gordon) But John didn't want to listen.
Just talk to my hand, you know, on your way out.
Oh, what a [Bleep.]
idiot.
(Gordon) Today I'm gonna have another go at getting through to him before he heads into the kitchen to prepare lunch.
You're losing money, you're on this treadmill of mistake after mistake.
You may be in an elementary school, but you're not a child.
And I would really wish you could stop acting like one quickly.
Is that possible? Sure.
Show me what you got.
We'll get to it.
(John) I don't want to cook for Gordon.
I mean, first of all, he's got a huge ego of his own, so, you know, nothing anybody else does is gonna be any good.
I don't even want to cook him a thing.
How are we doing over here? (Gordon) Word has spread that I'm in town, and the dining room is full.
We're all having the same five-course set menu, cooked in the inn's tiny kitchen.
Here's the shrimp cocktail to start you off.
Thank you.
That's gnarly, and that's ghastly.
Wow.
The watery bits, what's that bit there? Um, that's probably the tomato juice.
Unless it's condensation from the shrimp.
Condensation? Was it frozen? Yes.
[Bleep.]
.
Man, warm.
That's a sad-looking shrimp.
That's not a good start.
Okay.
I will take that for you.
(Gordon) And everyone else seems to be hating it too.
How can you [Bleep.]
up a shrimp cocktail? Okay, here's Gordon's.
(Mariah) Pecan-crusted salmon.
Is it fresh salmon? Frozen.
Frozen.
That has to be the saddest-looking plate of salmon anywhere in north America tonight.
No seasoning, it's dreadful.
Bone dry.
[Clears throat.]
Would you like me to take it for you? Yes, please.
Oh, I'm sorry.
I'll take care of it.
Well I just want Gordon to take a long walk off a short pier.
I want him to fall into a very deep pit, so he can't get out.
(Gordon) This is pathetic.
Can John cook anything? Can he cook an egg? He can cook an egg.
Could you ask him just to boil me an egg? Sure thing.
A soft-boiled egg.
(Gordon) He can't possibly mess up a soft-boiled egg, can he? Soft-boiled egg for Gordon.
Okay, what egg? (Tina) Soft-boiled egg.
What? (John) I'm just, like, going, "wow.
" No egg cup? No.
I'll make my own egg cup.
[Bleep.]
Hell's bells.
Oh, it's raw.
Is this really happening? He can't even boil a [Bleep.]
egg.
[Bleep.]
Thing's still got feathers on it.
[Laughter.]
I could have probably cooked that another two minutes.
(John) I am absolutely ready to boot Gordon Ramsay out of my inn.
Fire away, buddy.
Are you having a laugh? At your family's expense? No.
Big, tall hat.
Big jacket.
And you can't boil a [Bleep.]
egg.
You want a fried egg? You want French toast too? How about some pancakes? What the [Bleep.]
are you doing? You don't care, do you? I do care.
You're a [Bleep.]
joke.
(John) Those are what we refer to as "fighting words.
" Gutsy thing to do, especially in a kitchen full of sharp knives.
It has never been a joke for me ever.
Come play at my school.
I'm the headmaster! You're acting like an absolute idiot.
But you're in my house.
That's right.
And I'm disgusted at your performance.
Your big problem is you can't handle the truth.
You don't like hearing it.
You don't even know me.
You know squat.
It's just a joke.
Think about your wife.
You're into $1.
1 million of debt.
You're forcing her to live in hell.
She's teing me that.
Just think of the last 13 years, about what you've [Bleep.]
done.
And not to you.
To everyone else standing behind you.
(John) I'm tired of hearing that.
I don't need it anymore.
Screw it.
I really don't care if he leaves.
[Bleep.]
.
(Gordon) I had a horrible night's sleep on the couch because I couldn't sleep in my bed.
I really need a hot shower.
Oh, [Bleep.]
! [Bleep.]
Hell, this water's freezing.
(Gordon) I need to open John's eyes, but he walks out every time things get difficult.
So I've got another plan.
Have you got two minutes? (Tina) We do.
There's something I'd like to, uh, show you, uh, both in my room.
(John) Oh, crap.
What now? What's wrong now? Oh.
(John) There's the jury, and they're going to hang us.
Clearly you recognize some of your guests (Gordon) From the past six months.
We do.
I think feedback is critical.
(Gordon) First impressions walking through the door? A lot of decorations.
It's kind of outdated.
Outdated, yeah.
Too much.
A lot going on at once.
(Gordon) I'd like to go on to the food, uh, the general consensus? Disappointing.
It was, it was too It wasn't the value that we paid, honestly.
(Gordon) Show of hands.
How many of you would return and stay here again, please? None of our guests would return.
I'm kind of speechless.
I, uh, didn't expect this.
I thought we were better than that.
(Gordon) That's the most valuable information you've had in 13 years.
(John) I thought we were a lot better than this, and that is, uh, a view that is changing.
(Gordon) You've got to put yourself in the guests' position.
You know, you've given me feedback on everything you've seen and experienced, but there's something I'd like to point out that none of you have seen.
Please.
Would you be so kind to put a pair of these on, please? (Tina) Oh, my gosh.
Can this just get any more terrible? I don't think so.
(Gordon) Glasses on? Okay, this black light is gonna show up any bodily fluids.
Let's start with the, uh, pillows, shall we? Oh! (John) Oh, my God.
Like someone urinated on it.
(Gordon) Absolutely disgusting.
(Gordon) If you think that's bad (All) Oh! (Gordon) This kind of stuff hasn't been weeks that's years.
[All groaning.]
Oh, my.
(John) Absolutely hideous.
Horrified.
Disgusted, grossed out.
I kind of want to go vomit.
(Woman) You know, you kind of trust that things are gonna be (Tina) You have a right to expect that.
You have the This is just as bad as it can possibly be.
I mean, I'm disgusted, I [Sighs.]
(Gordon) How does that make you feel? Dirty.
It makes me actually feel sick to my stomach that I slept on that.
Glad I took a shower.
But now I'm wondering about the shower.
I'll let you go.
Thank you.
Thank you.
Thank you all very much.
Thank you.
(Tina) This is me.
I mean, I've put my heart and soul into this.
[Cries.]
It's just so embarrassing.
[Sniffles.]
I had to do this because you won't listen to me.
And John just laughs at every problem.
I understand.
I understand now.
(Gordon) I'm worried about Tina.
Hearing from the guests and seeing those stains seemed to hit her pretty hard.
Tina? (Tina) Yes.
Have you got two secs? Come on.
I'm not here to hurt you, I'm here to help you.
I'm just banging my head against the wall with John.
Well, I know what we do is not perfect, but I thought what we did was better than that.
John's got to get out of his bubble.
He's an innkeeper, but he's constantly joking and shrugging responsibility.
And now he has to start looking at himself.
The thing that probably bothers me the most is John just refuses to understand my need to have my part of the dream.
I don't like living and eating and breathing my work 24/7 and never, ever having a place to go that I can get away.
But you're not happy.
No.
I'm not.
[Clears throat.]
At the end of the day, I usually lay down to bed, and I know this isn't what I wanted.
Mm-hmm.
And I'd leave here tomorrow if I could leave here tomorrow.
(Tina) I'm ready to just walk away from this and just forget it.
I wanna leave.
I wanna get out of here.
I wanna go away.
You can't give up.
13 years of being unhappy is not a molehill, it's a Mountain.
You have a voice, you've got to stand up.
You absolutely have the right to be happy.
I mean that.
Thank you.
(Tina) I guess maybe I needed somebody to say, "you have a right to be happy.
" So that was good.
Thank you.
You're welcome.
I'll see you later.
Okay.
(Gordon) I promise you I'll make a difference.
And I mean that.
(Gordon) Last night John's wife Tina was at a breaking point.
But you're not happy.
No.
And I'd leave here tomorrow if I could leave here tomorrow.
(Gordon) After talking, I realized how bad things really are here.
And I promised to make things better because Tina truly deserves to be happy.
Good morning, darling.
Good morning.
How are you? I'm I'm here.
You're here.
[Laughs.]
Um Let's catch up, shall we? Let's get out of this little cubbyhole.
Okay.
Um, maybe downstairs.
(Gordon) I can't believe that John and Tina have spent $60,000 on a ballroom that they never use and smells like dog.
Looking at this inn, there's a huge missed opportunity.
The potential of this room is extraordinary, and this has to be used as a way to get people into the bedrooms upstairs and make money.
Exactly.
How often do you use this room? Twice a month.
Oh, no, that's crazy.
It is.
Have you ever thought about employing a wedding planner to actually book this place out? I have one that I'm working with.
Been working with her for just about a year now.
I don't pay her a salary.
Right.
It's per wedding.
If we score a wedding, we both get paid.
So if she's motivated to sell it For me it's a big missed opportunity.
You know, once you've held an amazing wedding and you've got such great feedback, it just spreads.
Okay, there's someone I want to see.
Um, I'll see you later, yeah? Okay, all right.
Thank you.
(Gordon) This does not stack up.
I'm gonna go meet the wedding planner because there must be something that John and Tina aren't telling me.
Hello, how are you? Hi, nice to meet you.
Likewise.
Where should we start? Well, you wanna come on over, and we'll have a seat and Shall we? Thank you.
Yes, come on over.
The Roosevelt.
Um, what would you say the key problems are? It's dated.
It's hard to sell ten-day-old bread.
Right.
You know, brides are young.
They're sophisticated.
They're on their phones.
They're seeing what the rest of the world is doing.
You know, a big thing with selling the ballroom is the colors.
(Misty) That only matches a tiny percentage.
You can either go burgundy, ivory, or navy blue.
And those colors are so dated anyway.
Dark.
It's terrible.
And then you walk downstairs and the smell I had one girl literally say, "I've gotta go upstairs, the smell is gonna make me sick.
" John doesn't strike me as someone that I'd want to put my wedding in his hands.
As a host, how is he? We have had some issues, um, last summer with him coming out and dancing.
At the guests' wedding? Yes.
Like, ballroom dancing, or It was more like macarena-type line-dancing style.
Oh, my God.
I mean, how awkward was that? It was mortifying.
Oh, my God.
If you'd just bear with me whilst I make some changes [Giggles.]
Because, I mean You are the key to their success going forward.
Would you give them one more chance? Okay, I'm in.
[Sighs.]
Thank you.
Good to see you too.
Thank you.
Well, good to see you.
Thank you, darling.
(Gordon) Now that misty is on board to help the Roosevelt, I'm gonna make one last attempt to see if John is ready to change.
How are you feeling? [Scoffs.]
I'm not here to hurt your feelings, John, but you have a huge defense mechanism.
I have an attitude.
I want to help, but you are a very tough, stubborn, selfish individual to get through to.
Yeah, the truth hurts.
It's not a sign of weakness to put your hand up and ask for help.
And I don't want to butt heads.
I don't want to butt heads either.
Gordon, I've got two options here.
I can close up the business, walk away from it, give it to the bank.
The other option is I know I've done this to myself.
I've done this to my wife.
Uh, I've got to find a way to get out of it.
This has been your dream, your ambition, and she just followed suit.
You're correct.
You have one amazing, loyal lady there.
I don't deserve her.
I'm a pig sometimes.
There's just no doubt about it.
I'm trying to change that.
She's not the one that should be suffering because of what I did.
And I haven't even considered that in years.
Let's start making this place better.
I need you committed.
I want the help.
I want to make this work.
(Gordon) Coming up, has John's change come too late? I've I've quit dreaming.
(Gordon) Now that John's finally turned the corner I'm a pig sometimes.
I'm trying to change that.
(Gordon) It's time to sit down with Tina and get to the heart of their relationship.
I'm so pleased that we've got to a place that we can start making steps in the right direction.
But this is a family-run inn.
And you need your time-out, and you need to cut your dear lady slack.
You need to learn the importance of being a happy couple.
What have you got to say now? We've been so wrapped up in this and everything we do, that Yeah.
I just don't even know where to go with romance anymore.
[Clears throat.]
It's like I'm so self-consumed with all of this.
(Tina) Just the ability to just have a conversation with you understanding my feelings.
I have wishes and ambitions.
There are things that are important to me That are vitally important to me.
And you have to support that.
(Gordon) If you're not prepared to support each other and each other's roles, then it's never, ever gonna work.
You need to be happy together.
I want to know what your dreams are again.
I haven't heard a dream from you in years.
I don't even know what your dreams are anymore.
I don't know what my dreams are anymore.
[Sniffles.]
I've I've quit dreaming.
I want you to start dreaming again.
And then I want you to share those dreams with me.
'Cause I love you.
I know you do.
I told all my girls they were princesses.
And you are too.
I haven't treated you much like royalty.
(Tina) I do feel that Gordon has helped John appreciate me more and see what's going on inside of here should matter to him.
(Gordon) Now that they're talking again, I want to give Tina and John a lesson in something else they've not done well for a long time Wow.
Cooking.
In any inn, country hotel, it's all about comfort.
And what I learned immediately from you is that you're trying way too hard.
You've got a shoe box of a kitchen that you can't swing a cat in.
You shouldn't be cooking five-course meals in there.
(Tina) Okay.
You're not a chef.
No, I'm not.
You shouldn't be on a billboard.
I shouldn't be.
A delicious home-cooked meal That's all I'd expect to see.
That's all I'd expect to smell when you come through that door.
So I've put together a list of dishes for the whole week.
Something you can cook in one pot.
Fabulous.
Let it cook itself.
Really fabulous.
[Laughs.]
Okay.
(Gordon) These are my recipes, I'm proud of them.
Don't start improvising, changing, just follow them.
They will work.
Half an hour to get the chili on, get it out of there.
Fabulous.
Sweet.
Nobody comes here, John and Tina, expecting a five-course meal.
The food was an amazing discovery, that it could be so simple, so easy, so delicious.
I'm glad that Gordon is in my kitchen.
Tomorrow is a new dawn for the Roosevelt, and my goodness, are we gonna turn the page.
(Gordon) My team worked all night to bring the hotel into the 21st century.
Now it's time to reveal the new Roosevelt inn.
(Gordon) Good morning.
(Tina and Lorien) Good morning! Good morning, Gordon.
You've got a spring in your step, John.
How are you feeling? Wonderful.
Good.
Let's go.
(Tina) Okay.
Come in, come in, come in, please.
Okay, 16 rooms, 32 guests.
This hotel should be full.
Welcome to your new honeymoon suite.
(Tina) Oh, wow.
(John) Wow.
(Tina) Look at that.
(John) Holy Wow! (Tina) Oh, my goodness.
John, how do you feel? [Laughs.]
This is incredible, Gordon.
(Gordon) Our honeymoon suite.
De-cluttered, bright.
(Gordon) Elegant.
Oh! We were literally two centuries back in time with what we were doing in these rooms, and we are suddenly into now, today.
It's amazing.
John and Tina, I'd like you both to go upstairs.
Oh, very pretty.
This is just classy.
(Gordon) A room that will be great for room service, to have a bit of romance.
Oh, this is just truly beautiful.
Now, coupled with selling the rooms, the big asset that was underused in many ways was downstairs.
Truly.
That's been a huge disappointment for me.
Come with me now.
Yes.
And let me show you the new, stunning, Roosevelt wedding space.
(John) Oh, my God.
(Tina) Okay, yay! (Tina) I thought we had something that would be viable to help build our business, and it wasn't.
It was dragging it down.
[Gasps.]
Oh, good grief.
Oh! Holy cow! (Tina) Oh, my word.
Look at this.
(John) Whoa! (Tina) Okay, this is stunning.
(John) This is amazing.
(Tina) Wow.
Oh, my goodness.
(John) Absolutely amazing.
I love the color scheme.
(Tina) This is stunning.
Oh, my gosh.
(John) Yes.
This is the direction we need to be going in.
This is the next step up.
And I am extremely grateful.
And I don't want to see a dog A dog's hair, a dog's chew Anywhere in this space.
Understood.
Now this room should propel this business to greater heights.
It has to be your biggest marketing tool.
Because when you've got the wedding booked, the guests should book every room upstairs.
(Tina) This space and the revenue it can bring into the Roosevelt could definitely be the game changer that we've been looking for.
I would like to, um, point your attention to those wonderful plates and all the glassware on the tables from my friends at royal Doulton.
That's a special gift to you worth $50,000.
[Gasps.]
No way! (John) Really? [Laughs.]
You've now got, you know, a solid foundation to host the most amazing wedding.
Beautiful, beautiful.
Now there's someone I'd like you to meet.
One moment please.
Okay.
This is just You may recognize this lady.
(Tina) Yay! (John) Misty! [Laughter.]
Look at our new space! (John) I hope Misty's gonna give us a second chance.
What strikes you now walking through that room? What's the first thing that hits you? It's just it's natural.
It's modern.
It's what the brides are looking for.
They're sophisticated.
They're young.
This is what they want.
(Gordon) And does it show sort of versatility in a way that it can be adapted to suit different colors? Absolutely.
We can put any color in this room, and it'll be wonderful.
Yay.
This is gonna sell itself.
How does it smell? It smells wonderful.
[Laughter.]
(Gordon) Now here's the good news.
She is prepared to give you one more chance to become Coeur d'Alene's number one venue for hosting weddings.
(Gordon) One more surprise, John and Tina, Misty's not just here to visit.
The Roosevelt is hosting a wedding tonight.
Tonight? (Gordon) Owners of the Roosevelt inn, John and Tina, have come a long way from when I first met them.
Personally 'Cause I love you.
(Gordon) And professionally.
I want to make this work.
(Gordon) And I've just surprised them with a true test for their business.
The Roosevelt is hosting a wedding tonight.
Wow.
Tonight? (John) When Gordon said we had a wedding tonight, instant gut-clenching terror.
(Gordon) You're gonna be cooking, serving just simple, elegant food.
Good luck.
Are you my bride? I'm the bride! [Laughs.]
(Tina) Well, hello, welcome! Let me just take you ladies up to the room.
All right.
Go on in, ladies.
Ooh, I like that bed.
Oh, my dress! Guests are just starting to arrive.
Hi.
Hi.
(Gordon) I gave John and Tina a couple of simple but delicious wedding recipes that they could cook in their tiny kitchen and that I knew the guests would love.
(John) This evening is going to be huge for us.
You're feeling that really wound-up sense inside yourself, and it's like, "holy cow.
" [Elegant classical music.]
Donald, Nicole (Gordon) As the couple exchange their vows downstairs, upstairs in the kitchen, John and Tina are proving they are there for each other when it matters.
I give you all that I am.
I give you all that I am.
You may kiss your bride.
[Applause.]
You're that side, I'm this side.
And we go bang.
And then we go bang.
And then so now we (Misty) Okay, I need plates in hand, guys, and downstairs.
Plates in hands, serve it up.
(Gordon) Okay, ladies, let's go.
(Misty) Grab them and go, grab them and go.
(Gordon) For the first time ever, the food at the Roosevelt is putting a smile on people's faces.
Try and bunch them up a little bit.
It just makes it look so much neater.
(Gordon) Including Tina's.
Breathe and talk and, "okay, I've got this.
" Awesome.
Very nice rotation here.
(Gordon) John and Tina are a great team when they communicate properly.
Okay, good.
(Gordon) And I think the buzz they get from tonight will encourage them to keep working on their relationship.
How you doing? We're rocking along here.
I got it.
(Misty) I love it, plates are going away steaming.
This is the last three.
This is the best thing I've ever had.
Well done.
Okay.
How do you feel? [Laughs.]
I feel good.
Where's John? Well done.
Oh, thank you.
First time you've actually cooked.
Yes.
Yeah? From scratch.
From scratch.
For an amazing wedding.
Well done, both of you.
(Tina) Thank you.
(Gordon) It's been a great night, thanks to John and Tina's teamwork.
[Sighs.]
You guys did it.
Even ahead of schedule.
You can do this! (Tina) I'm really hoping that our future with misty and our wedding business just goes through the roof.
(Gordon) Time to go.
I'm really a bit sad to leave this place.
I think John and Tina have done a bloody good job tonight.
And more importantly, I think the whole wedding has opened their eyes to the huge potential they've got here.
(Gordon) Tonight the Roosevelt is fully booked for the first time in years, and the inn is back on course for success.
It's been a hell of a week, yeah? Yes.
And tonight proved that you both can pull this off.
Once we got the system going, it went very well.
Stick together.
All right, we'll do it, like glue.
You've got every chance now.
Good luck.
You can have a happy, happy ever after let me tell you.
Thank you so much.
Take care of yourselves.
Thank you again.
Do not sneak downstairs on that dance floor.
[Laughs.]
Yes? Not even heading in that direction.
Night, night.
Oh, man! So gorgeous.
Oh, my God.
Oh, there's an upstairs? (Tina) Thank you, Gordon Ramsay, for giving us this opportunity.
(John) This experience obviously is not meant to be easy, but in the end, worth it.
So thank you very much.
It was nice to say good-bye to him tonight.
[Laughs.]
(John) And I look forward to seeing him again actually.