Unforgettable s03e10 Episode Script

First stage.
Number one.
Every single time.
- Because you cheat.
- How do I cheat? You pick the same song every single time.
You just mad because I kicked your ass, like, 50 times in a row.
Because it was the same song.
“Waa, waa, same song”" I need some real competition.
Anybody dare to challenge the king? I will.
You serious, lady? You may want to watch how this is done a few times.
No, no, that's all right.
One time is all I need.
Hold this.
Don't let him pick the same song.
Oh, that's okay, I like his song.
First stage.
You ready? Oh, I don't need a screen.
No way.
No way.
Want to go again? Come on.
He's out.
So you heading out? Yeah, Maya's got a summer school open house.
Lot of construction paper suns and moons, huh? More like composting strategies and micro-investment lemonade stands.
Oh, here she is now.
Hi, honey.
What? Maya, what? Slow down.
Jay, something's happened.
Bring up the news.
Okay, okay.
I'm-I'm on my way, all right? It's gonna be okay.
Okay.
She heard two blasts and then the sirens; it's close to our place.
What do you think? Methane? Gas leak? Those two are on the same side of the street with the building in between.
And that one was across the street.
This isn't a gas leak.
We got a bomber.
Oh, my God.
Lieutenant Morse, we need access to this location.
What you need to do is not die.
When my guys give the all clear, then it's yours.
With all due respect, your guys are walking all over stuff that might be important.
More than likely, you'll be walking on our evidence.
You know, we actually train the bomb squad in this city.
Watch your back.
You were saying.
That's fire department.
Look, detectives, I've got three detonated devices and God knows how many waiting to go off.
I'm taking every precaution.
All clear! That what we're waiting for.
My guys tell me it's some sort of insurance office.
The bomb ignites a fire, fire causes most of the damage.
At detonation temperatures, almost everything becomes flammable.
Al? I'm guessing that's not an advertisement for lower rates.
We'll get a translator on that.
Look, obviously my guys are gonna do a more thorough analysis, but I think it's safe to say we got a small device, probably a pipe bomb.
Triggered remotely using a cell phone or a walkie set to a specific frequency.
Exactly.
Which is why no one's using cell phones or walkies, as per the NYPD Patrol Guide.
Yeah, all right, fine.
I'll leave you two experts to your business.
The NYPD Patrol Guide? - Yeah.
- Nice.
Right now we're in the lead here because we're on the ground, but now I got to loop in the Feds, and to stay in the lead, it'd be nice to have something to show them.
Okay, Jackson Heights.
Population about 108,000.
Mostly middle-class Latino and a significant South Asian population.
Now, so far, we've got nothing obvious linking the three target locations.
One's an insurance agency, another's a community center.
Last one's a barbershop.
All businesses were closed, so aside from a few people getting cut from debris, no serious injuries or fatalities.
Well, most businesses in the neighborhood were closed for the Muslim holiday.
We got lucky.
What about the bombs? Bomb squad forensic guys are still working through it, but it's looking like small IEDs.
No sign of times detonators.
Sure, put the commissioner through.
All right, keep me informed.
Hey, Commissioner Hey.
We get anything on that phrase on the wall? Ran it through a quick translation program, and it says something like, “Whoever strays, we'll make them eat fire.
” The thing is, and this is the scary part, you see that sword there? That same symbol showed up near all the locations a few days prior to the bombings.
- Some kind of warning? - Could be.
I've been combing through surveillance footage, looking for the guy who made the marks, but I got nothing yet.
I don't have anything useful.
Shadow here, blur there, still working on it.
Jay, stop.
That woman.
Right there.
All clear! That's what we're waiting for.
That woman's on the bomb squad.
She was at the first location.
Is she in any other photos? Uh There she is again.
Why the hell's a bomb squad officer casing locations that haven't been hit yet? Got a match.
Name's Aisha Conway.
She's a veteran.
Served in the first Gulf War.
Went back in 2007 with the Army 717th Explosive Ordnance Disposal Company based out of Baghdad.
Two tours, got an honorable discharge when she received cranial injuries.
She was in a Humvee that got directly hit by an IED.
Two soldiers riding with her were killed.
You got anything on the incident? Look familiar? Hi.
Hi.
Carrie Walls, NYPD Major Crimes.
- Is Aisha here? - Uh, yeah, she is, but she's busy at the moment.
Oh, uh, can I come in, Megan? It is Megan, isn't it? Megan Doyle? Uh, yeah, but you mind telling me what this is about? You know, I-I really need to speak to Aisha.
Okay, well, she's in the back working.
I'll get her.
- Is it okay if - No.
Just hold on.
Who is it, Megan? Carrie Wells.
NYPD.
Can we talk? Sure.
What do you want to talk about? The bombings.
I saw you at the insurance office.
Yeah.
Place was shredded.
PVC pipe, Double Extra, about yea big.
I'm guessing maybe three or four tubes.
More bang for your buck.
Wow, that is impressive, putting it together so fast.
Not really.
I've been around.
And like I say, I'm just guessing at this point.
Are you? Look, what are you doing here? I'm sure Lieutenant Morse has already filled you in on what we know.
Yeah, most of it.
The thing is he hasn't really explained to us what you were doing at the bomb sites days before the bombings.
I was doing exactly what you're doing now.
Trying to identify our bomber.
I saw something I thought I recognized, and it scared me.
The black sword.
Symbol of the group that attacked you in Iraq, right? Now that's impressive.
- Eh.
- Look, you want to talk about today's bombings, I'd love to.
First I want to show you something.
This is what I've been working on.
Whoa.
What do you do in here? I build bombs.
And then I take them apart.
Not real bombs, of course, but almost.
The mechanisms, timers, detonators, every ingredient the bomber chooses is a little insight.
A little psych profile.
Kind of pipe they use, the way they wrap the wire, is the device command-detonated, victim-activated, a timed device or a collapsing circuit? All of these things are the fingerprints of your bomber.
What about today's bomber? You got their fingerprints? I thought I did when I first saw the warnings go up.
The black sword is the symbol of Saif al-Saliheen, “The Sword of the Righteous.
” They mark the neighborhoods they're about to strike to warn their friends and spread fear among everyone else.
Here.
This was taken in Baqubah in 2008.
The slogan's their signature.
It's how they take credit after the bombings.
You think they're responsible? Like I said, I did.
Until saw the slogan that was written on the wall at the insurance office.
Al I'm guessing that's not an advertisement for lower rates.
Right.
Right, because they're not the same, are they? There's a dot right here.
And the slogan on the wall at the insurance office didn't have one.
The one in Iraq translates to, “Whosoever strays, we shall make him taste fire.
” When there's no dot, this totally changes the meaning of the word.
This says, “Whoever clinks, we shall make him taste fire”" No one who actually knows Arabic would ever make that mistake.
You think someone's trying to make it look like “Sword of the Righteous.
” At each site, there are small errors.
Look, this one is from the barbershop.
You see that mark? This makes the word plural when it should be singular.
I don't think this guy can read what he's writing.
Why haven't you told Lieutenant Morse about this? Some grammar mistakes in Arabic? Nobody's gonna accept that.
I need to examine what's left of the bombs.
Saif al-Saliheen had a recipe.
If it's them, I'll be able to tell.
I think it's safe to say we're looking at a small device.
Maybe a pipe bomb.
This mouse pad I saw one exactly like it in the insurance office.
Really? You're sure? Yeah, 100%.
I have a very unusual memory.
I-I don't forget things.
I seem been having the same problem myself.
Will you keep us looped in? You, I will.
You know part of me doesn't want those memories of what happened over there to ever go away.
They're terrible, but sometimes I think they're what keeps me going.
Yeah, I I kind of know what you mean.
Thanks.
Yeah, across the street.
Uh, City Hall Restaurant.
Same building.
Delivery guys never get it right.
Just one sec.
Yeah, that's the one.
All right.
Thanks.
May I help you? We're looking for the owner, Bilal Ali? That's me.
Mr.
Ali, we'd like to talk to you.
Yeah.
We give those mouse pads away to our friends and best customers.
It's a way to say thank you.
How many would you say you've given away? Maybe 20.
What does this have to do with the bombings? We found one of these at each of the bomb sites.
What are you saying? That more of my friends could be targets? Who would have access to your business records, besides yourself? Other employees? Everyone who works here knows everything.
It is no secret who my friends are.
We're family.
I stay in business because people are loyal.
You don't need business records to know that.
Your store is the only link to the bombings right now.
It would be really helpful if we could see those records.
Bilal? This video which was just released to the media purports to show a member of the militant Muslim fundamentalist group known as the “Sword of the Righteous,” who are claiming responsibility for the bombings in Jackson Heights.
Yesterday we began.
Today we continue.
You insolent merchants, you shopkeepers who parade your filth under the open sky, tomorrow we will rain a cleansing fire upon your homes.
We will not stop until the fallen are swept away.
We will not stop until your streets are clean.
Excuse me, what assurances can you can give the people of Jackson Heights about their safety? As of this moment, a joint task force, including Major Crimes, Homeland Security, the FBI and the NYPD Bomb Squad is working 24 hours a day to protect the citizens of Jackson Heights and all of New York City.
We will find the person or persons responsible - and bring them to justice.
- What do we know about this Sword of the Righteous, the group claiming credit for the video? Is this Al-Qaeda, if not, who are they? As of this moment, we cannot confirm that Sword of the Righteous is involved.
Are they just going after Muslims? Today's targets were all muslim owned businesses, but, simply put, we do not have enough information to draw any conclusions at this time.
As we learn more, we will, of course, share that with you.
Let me just say right now that what we need is for every citizen of this city to look out for every other citizen.
You see something suspicious, you report it.
And together, we will get through this just as we always have.
Thanks.
We doing autopsies in here now? Oh, goodness, no.
We're building a fort.
Oh.
Wow, that's great, Maya.
We needed one of those.
Eliot said it was okay.
She was a little scared, she didn't want me to go to work this morning.
So Joanne's keeping an eye on her.
Aunt Jo's gonna let me dissect a heart later.
Oh, well.
Any volunteers? I suggested using Eliot's, but we'd have to find it first, so All right, baby, I'll see you.
What am I supposed to do with this? Okay, I was trying to hide it from Maya.
Jo got her some kids' makeup, and I don't want to encourage that, - You know, little girls - Not a problem.
Not a problem.
What do we got? Okay.
Homeland sent over what they have on the Sword of the Righteous.
The group primarily targets fellow Muslims.
Ones that they think have fallen from the true faith.
Operations have mostly been limited to the Middle East, but last year they were suspected of being part of the plot to hit a number of moderate mosques in Paris.
Which is consistent with the three targets here.
They're all businesses owned by moderate Muslim families.
That's why they picked them.
What about these wall slogans? Also consistent with other Al-Qaeda factions.
Make sure people know who did it.
Carrie thinks there are inconsistencies in the slogans used in today's bombings.
Could be a misdirect.
I don't know, Al.
I mean, if it walks like a duck, quacks like a duck Yeah, well, according to Carrie, it doesn't spell like a duck.
Look, the press is all over me on this Sword of the Righteous group.
So until we have more, they're our best lead.
And while you're at it, can someone explain to me how whoever it is is moving around that neighborhood planting bombs without being seen? All the doors were locked.
I'm sure of it.
I have the only set of keys and I never forget them.
Anything strange happen lately? Any threats? No.
Look I run a continuing education center.
I have cooking classes.
I'm not political.
These people, they're crazy.
They claim to be so religious, so devout.
They say they're all about God, but they're egotists.
They give Islam a bad name.
At this point, Mr.
Khan, we don't know who's responsible.
as per the NYPD Patrol Guide.
All right, fine.
I'll leave you two experts to your business.
- Al.
- Yeah? There's glass embedded low on the wall here, just like at the insurance office.
From the force of the blast.
No.
No, there shouldn't be glass here.
It would have to be lying here before the blast in order to be embedded into the wall.
He broke the window to get in.
That's why the glass was here before.
You think he could have climbed down from the roof? Fire escape doesn't go all the way up to the roof.
He had to come in from the alley.
But the alley's gated, and according to Jay, there's no one on the video surveillance going in or going out.
All the trash gets taken out to the curb.
Nobody ever comes back here anymore.
Y'all are lucky I was even able to find the key.
These marks look fresh.
Al.
Sewer? CARRIE Oh, I hope not.
Ladies first.
You're always such a gentleman.
Ugh.
It's a subway service tunnel.
Jay's sending me a map.
It's used to move equipment, evacuate passengers, that kind of thing.
Who has access down here? Anyone who works for the MTA, Con Ed guys, maintenance personnel.
Rats.
- Oh, very funny.
- What? Do you know that there are 8.
5 million rats in the subway system alone? You're not getting to me.
I don't have a thing about rats.
You don't have a thing about rats? Really? Because I remember a very interesting incident with some church ladies, you and a garbage bag.
That was a decade ago, okay? Okay, I did, at one point, harbor an irrational fear of rodents.
But people change, all right? They face their fears, and in facing them, overcome them.
Rat! Oh.
I'm sorry.
- Not fair.
- Sorry.
Hey.
Somehow I'm guessing you're gonna tell me you didn't know this was here, huh? This has got to be a mistake.
Look, someone from this store was using that ladder to access those tunnels.
That's how the bomber was able to move around without being noticed.
I never left the store yesterday.
You can check the cameras.
- All right, what about your employees? - What are you talking about? That's impossible.
I know them all.
One of the guys isn't here.
Uh, tall mid-30s, green eyes.
Samir? He didn't come in today.
I called his house, no answer.
Does he have access to this store after-hours? Yeah.
I gave him a key to come in and do the inventory.
I'm gonna need a photo of him.
I'm gonna need all his information, employment application, everything you've got.
- I need it.
- Carrie? There might be another bomb two blocks away.
We need to evacuate.
We got to go.
Robot couldn't get a look inside the bag.
I want a visual only.
In and out.
Just find out what we got going on here.
You ready? Good.
Be safe.
Yeah, across the street.
City Hall Restaurant.
Same building.
Aisha! Damn.
Hey! Hey, hey! I'm right here.
He's getting more sophisticated.
He wants people to die.
It's Jay.
- Hey.
- Carrie? Samir Bensaidi isn't who he says he is.
He's actually Jean-Luc Augustin.
Born in Paris.
Fell in with the wrong crowd early on.
And then became an explosive expert for various outfits.
Now, he deals mostly in high-end theft, art museums, casinos, private collections.
An-any connections to terrorism, Al-Qaeda, anything like that? Well, nothing that I can find, but it doesn't mean that he couldn't have been radicalized somewhere along the way.
So, what is he a terrorist or a thief? Mr.
Ali hired him six months ago.
Said he was the perfect employee.
- All right, do you have an address? - No.
Got a dead end on that one.
It's a P.
O.
box.
But some of the employees we spoke to said he used public transportation, so we're checking camera footage from the nearest subway, bus stops.
Maybe we can figure out which way he was headed.
Check hardware stores, building supplies.
Anything that you can think of where he might be getting PVC.
He's got to be getting his supply somewhere.
You got it.
Augustin is our guy, but I don't think he's a terrorist.
He's setting off bombs, Carrie.
Okay, but Aisha's right.
The whole Muslim fanatic profile doesn't fit.
I think he's hiding behind that.
Been a while since I've played hide-and-seek, but the idea, if I remember, is not to be found.
Augustin's guaranteed that half the law enforcement on the east coast is looking for him.
Well, maybe that's the point.
“All war is based on deception”" Who said that? - Well, I did just now.
- Yeah, but who made it up? What-what? You think I'm not capable of making that up? Come on.
Sun Tzu.
Who's that? Su-Sun Tzu? Art-Art of War? - Sorry.
- Oh, no.
That's okay.
It's just well, the-the idea is that he wants us to think he's a terrorist to hide his true motive.
Let's say Augustin's really just a thief.
And maybe he couldn't get to his real target without the panic and diversion of a fake terrorist attack.
See? I like that.
“When the enemy is relaxed, make them toil.
“And when full, starve them.
When settled, make them move”" Sun Tzu.
I thought you said Yeah, “deception” remember? So Augustin's trying to create a panic to divert attention away from his real plan, which is probably some kind of heist.
But what? And from where? And how much more of a diversion will he need? He's shown he's willing to kill people now.
Guys, I got it on my second try.
The PVC pipe our bomber used was pretty specific stuff, Schedule 80.
It's got extra thick walls, one and three-eighths inches in diameter.
I found this place, Carter's Hardware on Duane Street and Church, that stocks this stuff.
Owner ID'd Augustin.
Said he bought a case of it, precut.
- How long ago did he pick it up? - A week ago.
Owner asked him if he wanted it delivered.
Augustin said no.
He don't trust delivery guys.
He'd carry it out himself.
Yeah, across the street.
City Hall Restaurant.
Same building.
Delivery guys never get it right.
Just one second.
He was on the phone when we met him ordering something.
I think he may have been ordering for himself.
And I've got an addres We're ready to go in.
I want you to wait until the Bomb Squad gets there.
They're wrapping up a sweep on, uh, Roosevelt Avenue.
They can be there in an hour.
There's no time.
No, he could've easily rigged the apartment.
Let me get you some backup.
Listen, we'll be extra careful.
I promise.
Carrie.
Carrie, d - Have you seen Murray's daughter? - Conference room.
- I looked in there - I promise.
Hey, you.
I saw on TV there was another bomb.
Yeah, there was.
I'm scared about my mom.
I know.
Hey, is there room for two under there? Oh, Maya.
I love what you've done with this place.
Magenta is just so au courant, you know? You see so many forts these days in browns or clay red, which is so redundant, you know? It's pink.
Pink.
Magenta.
Fuchsia.
They're all the same.
Why can't those off-reds just get along? Thanks for checking on me, Jo.
I'll be fine.
I know.
You want to know what I do when I get scared? Does it involve dead people? Maybe.
Could you tell me next time? I certainly can.
Your mom's gonna be fine.
I promise.
Wait.
Wait.
- Just give me a second.
- What are you gonna do? Oh, I don't really need to powder my nose, but thank you.
Whoa.
We're waiting for the Bomb Squad.
No.
You got any more powder? Throw it again.
I got this.
- If you make a mistake, we're dead.
- No, no.
I won't make a mistake.
I hope.
Here I go.
Oh! Ah.
I got this.
You got any more powder? It's all gone.
Oh.
Well, then this is as far as I can go.
What do you see? Uh well, I see a bunch of photos, most of them from the Jackson Heights target and then a bunch that I don't I don't recognize.
Anything else? Yeah.
A rental agreement for a QuikAuto.
It's for a van.
Car bomb.
Yeah.
All right, I'm coming back.
Be careful.
Don't worry, Al.
I won't blow us up.
QuikAuto hooked me up to the GPS data from Augustin's rental car.
Now, there's no signal, so he could be in a tunnel, parking garage, it's hard to tell.
Did they give you access to his GPS history? They sure did.
Where's he been this past week? Not many places but it looks like there are a lot of trips, maybe about eight of them, to one particular spot.
On 111th and 47th Ave.
Hall of Science.
What's on exhibit? You're gonna love this.
“A World of Precious Gems.
” - He's not blowing that up.
- I think we just found his target.
Let's lock it down.
Give me a perimeter right here.
Did you clear the building? We didn't have to.
We've been closing early.
With all these bombs, uh, most of the guards are helping out elsewhere.
Okay.
Have you seen anything suspicious in the last couple hours? No, it's been quiet.
There's nothing.
- Yeah, Murray.
- It's like I told your colleague on the phone, we're not being robbed.
Got it.
We're on our way.
Murray found his rental car.
Parked outside of a school a half-mile away.
- There's bomb in it.
- What about the kids? All still inside.
Guys, we're out of here! - Come on.
We got to go.
- No.
- We're moving out! - What? He has been coming here over and over.
There's a reason.
We're just We're missing it.
We can come back to this.
Go.
I'll be all right.
- What do you see? - Well, I see some photos, some of them from the Jackson Heights targets.
That view.
Augustin had pictures of this exact view in his apartment right here.
Al, he's not targeting the museum.
He's targeting those buildings right there.
He was scoping his approaches and getaways.
It's an industrial park built in '97 at the end of the tech boom.
Warehouses, manufacturing.
Jay couldn't get me specific clients.
Lot of government types, - looks like.
- The guard shack is empty.
That's not a good sign.
I called for backup, but we're sealed off out here 'cause of the car bomb, no one in or out.
Oh, we can handle it.
Yeah, every time you say that, I end up with stitches.
You know, guys with scars are very, very sexy.
If you're right, there's something valuable enough in here for Augustin to go through all this trouble.
Let's find out what it is.
What's a bomb squad truck doing here? We need access to this location.
What you need to do is not die.
When my guys give the all-clear, then it's yours.
Something's not right, Al.
Should have a precinct number on it, right? That's Augustin.
Move the truck.
Jay, I don't care about redacted names and government protocols.
I need to know what happens in this building, building number eight.
Hold on.
Okay, guys, looks like the entire building is leased by Allied Superconductor.
Now, they are major suppliers of tech to the Defense Department, circuit boards, missile guidance systems, but that's just the half of it.
All right, they've been in the news recently for fighting off hackers from China and North Korea.
So our guy's taking the direct route.
On-the-ground theft.
Guys, this is a huge score.
Allied makes cutting-edge stuff toys you and I have never heard of and maybe never will.
And depending on what they're cooking up over there, it could be worth billions on the black market.
A little more than some rhinestone tiaras.
Hold on.
There's something else you should know.
The building you're about to enter has Level Four safety status.
Which means? Which means, the whole place is filled with aluminum dust from the microscopic polishing that they do.
Okay? Any spark static electricity, let alone the muzzle flash from a gun, and you will be blown sky high.
Right.
Come on, let's go.
Move it.
Load these up quickly.
One more pass, then we're done.
Sit.
We got to get those people out.
I'll take them, you follow the others? Oh, I'm gonna do more than follow.
- No gunfire.
- I remember.
You three with me.
Don't move.
Carrie, there's a bomb.
Go get Augustin.
I got this.
Just go.
Oh.
I build bombs, and then I take them apart.
No.
Every ingredient the bomber chooses is a little insight, a little psych profile.
Deception, remember? That's too easy.
Another timer.
You think you're so clever.
All these things are the fingerprints to your bomb.
Now just do it in reverse.
Just pull the timer? Disconnect the igniter? Here goes.
Oh, boy.
Boom.
How the hell did you dismantle it? Because I had a really good teacher.
I watched you build that bomb in your basement, and, um, I just, you know, remembered it.
What about the dummy timer? I never said anything about that.
Yes, you did.
“Every ingredient our bomber uses is a little psych profile.
” And this guy was all about deception.
- Huh.
- All right.
When do I get to wear the cool green suit with the helmet? Ooh.
Maybe the suit? No way the helmet.
- What do you mean, no way the helmet? - No.
You know what? - I can get you a little cap.
- A cap.
With a T-shirt that says “bomb squad.
” Okay, that's not gonna fly.
I don't want, want the helmet.
I earned the helmet.
The T-shirts are nice! Wow.
Hi.
Hi, Mom.
- Watch out.
- Oh.
You're sitting on my operating room.
Oh.
You got a lot of cool stuff down here.
Thanks.
I wanted to bring down a scalpel, but Jo said it was too sharp.
All right, boo, it is time to go home.
What do you say to that? Suppose I don't want to.
Hey.
Hey, we got the bad guy, huh? Come on.
Everything's gonna be okay, boo.
You used to say that about Daddy.
But he died.
Mm.
Yeah, he did, didn't he? And things were definitely not okay, hmm? Do you know what I loved most about Daddy? That he was so brave? He was so, so brave.
He he had this very special gift for always making the world seem like a good place.
He made people feel safe.
Oh, God, he made me feel so safe.
Which is why I wanted to come here, you know, so that I could help everyone else in this city feel just the same way.
I can't make all the scary things go away.
But look at me.
I promise I will always be here to get through it with you.
When you say “here,” do you mean in this fort? No, Maya, you cannot build a fort in our living room.
Please.
Maybe.
Come on, let's go home and talk about it, huh? Okay, let's go.
Huh.
Oh, you got gifts.
Yeah.
Murray's a good mom.
Yeah, she is.
Sometimes I get tired of going home to an empty apartment.
Know what I mean? I do.
Maybe you should get yourself a pussy cat.
They're warm, they curl up next to you in bed.
I could.
I still think the place would feel kind of lonely.
It's about companionship.
The human touch.
You know, if you want companionship, you should learn how to dance.
- I'm a great dancer.
- You love dancing.
You're not a great dancer.
They're two different things.
I am a pretty good dancer, and you know it.
You want to see good dancing? I got some moves, and I learned them today.
Let's see how good you are.
Don't get scared.
That's a style of dancing I'm unaware of, but, uh, let's see.
Just like Like a thing and then a thing.
- Wow.
- Right? What are you laughing at? That's not what you did? You know what? Having a great memory doesn't make you a great dancer.
Maybe I just need a better teacher.
You want the human touch, Al? There's your human touch.
Let's get a drink.