Kitchen Nightmares (2007) s06e09 Episode Script
Sam's Mediterranean Kabob Room
Tonight on Kitchen Nightmares I've never seen anything like this.
Chef Ramsay travels to Monrovia, California, and within minutes, he is caught in the crossfire.
Cook your food right, and then you can serve it.
- Shut your mouth, shut up.
- The fighting is constant.
You guys can't do your job right.
- Get out.
Nobody's talking to you.
- Yeah, that's what I thought.
- Get out.
- Shut the hell up.
They fight about everything I'm not the one eating it.
- Oh, so you want to give it to them cold.
- I'm not eating it.
- Go find something to do with your tables.
- Hey! Including the food.
You guys are giving out garbage food.
- Are you serious? - Why don't you take over? And they are not bothered about doing it in front of the customers.
I should come back there and cook.
Be quiet, the customers are listening to you guys.
Stop screaming.
At the helm of the madness is a father who forces his children to work at the restaurant against their will.
- What's your problem? - Stupid.
And while all this family fighting was going on Some son you are, wanting to help.
There is a restaurant that is falling apart - at the seams.
- Damn, that's horrible.
There seems to be no standards at all.
What's he trying to do, kill me? Chef Ramsay faces a true nightmare with a family so volatile Break in your head.
- and so out of control - You're more than garbage.
- Get out of my face.
- You look le trash.
he may be unable to save this family from themselves.
We kill each other here.
What is that? You're serving rotten food.
- You could possibly kill them.
- Then wake up! You wake up! - Shut the place down.
- Get out of here! That is amazing.
I can't take any more.
Thank you, Chef.
Monrovia, California, is located of downtown Los Angeles.
And right in the heart of old town is the local eatery, Sam's Mediterranean Kabob Room, owned and operated by Sam Najjar and his family.
as a busboy and dishwasher, and my dream was just to open a family restaurant with my wife and my kids.
And then my dream become true.
I buy the restaurant 1997.
Business was good when he first opened, but after a major slowdown in the last couple of years, the only employees that remain are Sam's wife and children.
Let's go, Emad.
Let's go, Emad.
Me and my siblings kind of really kind of put our adult lives on hold just to see my dad's dreams come true, but, you know, I kind of want to start my life, but I'm not able to because, you know, I have to stick here with my dad.
Nobody care about business.
Nobody care.
I feel like no one really wants to be here.
The place looks a little depressing.
The decor, it's a little old.
Sitting down, really? We don't really give much effort anymore.
My brothers have slacked on a lot of things.
They're just, "here, here, here, here.
" Bad? Like, how bad? Like, bad, like, I spit it out.
I can't eat it.
Half of the meat you serve me is raw.
- The beef, the lamb, and the chicken.
- Go, go outside.
Go outside.
Go outside.
Most of the time, the restaurant is empty.
And we tend to have nothing to do, so we start arguing with each other.
I put all the numbers on my checks.
That's how Jamal You know how many times you've taken the food without the salad? How is the chicken cold if we take it - right off the grill? - It wasn't cold She came and told me the chicken was cold.
I didn't say the chicken was cold.
They said it was cold.
We do argue in front of the customers sometimes.
How was that wrong? You had four tables all night.
You had four tables all night.
And you got four drinks.
Every day, my kids, they're fighting all the time together.
I don't understand why.
Dude, Jamal, go outside.
This is not where you belong.
Get out.
Tell him to get out, man.
Why always you guys argue over nothing? The stress this restaurant puts on us, you know, it's really kind of tearing down our family.
Business is very bad.
We don't make money here.
What the heck is that? $400? This is the only income.
My family depend on it.
If the restaurant close, we gonna be on the street.
Before Chef Ramsay can make the short drive to the restaurant from his hotel he is besieged by Sam's children.
So you're Sam's kids? - Yes.
- Right.
First name? - Emad, yes.
- Emad.
- Randah.
- And Randah.
- Leina.
- Leina.
- Wesam, yes, sir.
- Wesam.
- Jamal.
- Jamal.
Let's catch up inside.
- I was just on the way to see your dad.
- Okay, no problem.
When we tell Chef Ramsay what's wrong with the restaurant, he's gonna be like, "wow.
" So in a nutshell, what is wrong with the restaurant? Honestly he stresses all of us out.
It used to be cool, going to the restaurant He gets, like, almost nervous or anxious.
Jeez, one at a time, please.
So I can hear you all clearly.
- What's wrong with the restaurant? - My dad.
- Your dad? - Basically, a lot of arguing.
"You don't do this for the restaurant.
You don't do that.
" Or, "the restaurant's your fault.
The restaurant's our fault.
" - Headbutts, headbutts, headbutts about everything.
- Hold on a minute.
How many hours a week are you working? I'm working every day from 10:00 to 10:00.
- So you're full-time? - Seven days a week.
- Seven days a week? - We're all like that.
We're all there, inside and out, seven days a week.
Why would you all need to be there seven days a week? - Because we're the only staff.
- Is this true? Yes, it is.
My dad, he doesn't want to put anyone else in the restaurant, like, staff-wise.
He says it's a family business.
We all have to put in work.
He always tells us that he did not have seven kids for us to go and do what we want.
He always wanted us to, like, stay together in the restaurant.
We all have dreams, like, and goals - besides the restaurant.
- Right.
We all have stuff to do, and when we want to do it, it's like, we can't because we're at the restaurant.
And now, as we get older, we're forced to be there 'cause there's no other employees.
Right now, who really wants to be there? - At this point, no one.
- Wow.
We need help.
We need someone - Right.
- to show my dad, like, he needs to change.
He's just scared to let go.
I appreciate all the information.
I respect your honesty, and I'm gonna go into Sam's now.
I'm gonna go see him.
He doesn't know about this, right? Did you tell him you were coming over? No.
Let's keep it between us, okay? Is there anything else I need to know before I get in there? Just be prepared.
The restaurant just needs a lot of work.
I'm dying to get in there now.
Yeah? See you back at the restaurant.
- All right.
- Okay.
Right, there it is.
- Hello.
- How you doing? First name? - Sam.
- Sam, okay, the owner.
- Yes.
- Excellent.
And how long have you been open? From '97.
And you run it with you and your And my kids.
Oh, and your kids? I have seven kids.
So it's a family-run restaurant? Yeah, they run the restaurant.
That's a lot of salaries to pay out.
Oh, I don't pay them any salary.
- You don't pay your children to work here? - No.
- I can't afford to pay them.
- Where do they live? They live with me in the house.
That's why I'm not charging anybody.
You're not charging anyone, what, to live at your house? - I don't charge - That's a nice dad.
Let me short-list you now for dad of the year.
But they like to be here, right? Yeah.
Right.
And in your mind, what's wrong with the restaurant? The restaurant is very slow.
I've been behind almost $70,000.
Wow.
My kids, they're fighting all the time.
- The children are fighting? - Yeah.
Always they fighting.
Oh, how nice.
Breaking the plates.
- You hear that.
- They fight? - Yeah.
- In the restaurant? Yeah.
All the time.
If it wasn't you, then who was it? Not me.
I did it for the other order.
I told you I was gonna go on the other order.
Dumbass.
Wow.
And how would you rate your food out of ten? Probably nine.
Nine.
Wow.
- I like that.
- Welcome.
Oh, fuck.
What happened there? - Oh, my God.
- No, don't worry.
I'll change it.
Don't worry.
I can change it over.
What would you recommend? Well, we have the lamb shank.
It's very good.
Mmm, I love lamb shank.
Where's the lamb from? Lamb is from New Zealand.
Oh, New Zealand.
- Thank you.
Good to meet you.
- You're welcome.
- Nice to meet you.
- Likewise.
Thank you.
- Hello.
- How are you today? Very well, thank you.
How are you? - Pretty good.
- Nice to see you.
- All right.
- Um "Meet," hold on.
As in meeting place.
It's M-E-E-T.
How do you spell meat? - M-E-A-T.
- Wow.
I don't know if he wants to look through the whole menu, but there's more misspellings in that.
There's quite a few.
Okay, I'm gonna see as much as I can, so I can get my head around it.
There's combination plates if you want to do a little bit of both.
I'll start off with a vegetarian combo, thank you.
Your dad said the lamb shank is from New Zealand, - so he recommended that.
- Lamb shank, okay.
- A Gyro.
- Okay.
Do you know what? I want to see the Top Sirloin steak and shrimp.
Medium-rare, please, darling.
- Okay.
- And - I think we're fine then.
- Okay.
Wow.
Thank you, darling.
Look at this place.
The decor is dreadful.
Wow, God, it's depressing.
- You ready? - Coming up.
Okay, veggie combo first.
Need four plates.
What the heck you doing here? You don't put meat with the vegetable.
Don't worry, man.
Go outside.
I'll take care of it.
Wow.
- Everybody doesn't want to cook food back here.
- Get out.
- Nobody's talking to you.
Get out.
- Yeah, that's what I thought.
Well, I'm just telling you guys, just 'cause you can't do your job right You always think that you gotta put in a word for everything.
What can you say to that? What can you say to that? Lots of fighting in the kitchen, and every customer can hear it.
What can you say to that? Get out.
Stop.
You're not helping.
Get out.
- What the hell? - Stop, be quiet.
- People are looking over here.
- God, man.
- Wow.
- Is that done? Veggie combo's ready.
This is the veggie combo.
Thank you, darling.
- Um, is that eggplant fresh? - Is it fresh? - I'll check for you right now.
- Please.
Thank you.
Emad, is the eggplant fresh? - Or is it frozen? - Canned.
Oh.
It's from the can.
- Canned eggplant? No.
- Mm-hmm.
That's gnarly.
That's just dreadful.
When you think of Mediterranean food, - you don't think of canned eggplant.
- Yeah, it is.
And the falafel? The falafel, my dad does that.
He marinates that.
They're bland.
- It probably has no salt in it.
- Jeez.
- I'm going to get you your next plate, okay.
- Dreadful.
I'll let them know.
Okay, this is Ramsay's plate.
He wants to know if you seasoned anything 'cause there's, like, no flavor to anything.
What is he tasting? Like, a towel? - What's he eating? - He just said it was bland.
There was, like, no flavor.
Give him the Gyros.
Give him the Gyros.
Here.
Here you go.
- Take that down.
- All right.
Gyro? - This is the Gyro plate.
- Yeah? Thank you.
Um, will you ask him when it was made, please? When it was made? Okay.
Um, he wants to know when it was made.
Tell him we get it from a company.
It comes frozen, and we heat it up.
We put it on the rotisserie.
It's lamb and beef.
It's not how it's made.
Is it fresh? That's what she's asking.
- Is it fresh? - It's not fresh.
- It's frozen.
- That's what I told her.
It's frozen because we get it from a company.
Yes, you tell her frozen.
That's what I told her.
Fresh mean you make it.
I told her frozen.
- I didn't say it was fresh.
- You talk to the head chef - I told her it was frozen.
- You cannot lie to I didn't lie, I clearly told her it was frozen.
Emad, you need to stop screaming.
The people are listening to you.
My dad, you know, he just gets mad, and he yells at me, which is stupid.
He doesn't know what he's talking about.
That doesn't help anything.
It's dry.
It's actually it comes from a company, and then it's frozen, and then they heat it up on the rotisserie, so I would love to be in a position to just sit here and enjoy my meat, - M-E-E-T, but - Yeah.
It doesn't even taste - No taste? - Of what it should, no.
Okay, I'm going to get you the lamb shank.
You guys didn't cook the Gyro right, - whoever's it was.
- Shut the fuck up.
You're stupid.
What have you made right today though? Just tell me, a simple question.
So why don't you come back here and cook? I should come back there and cook.
Round two.
It sounds like a fight starting.
I need the lamb shank.
It's coming.
- Lamb shank? - Yes.
Um, wow.
Thank you.
Hmm.
You guys can't do your job right.
You shut the fuck up.
- Hey.
- What? I don't want to hear bad language here in the kitchen.
Tell your son to shut up.
Yeah, you too.
It looks anemic.
The color's dreadful.
It just tastes like bland, oiled lamb.
You guys are giving out garbage food.
- Are you serious? - You're taking it.
- Why don't you take over? - I should.
- Then do it.
- If you don't want to, get out.
- Do it.
- If you don't want to, then get out.
- You're stupid.
- Do me a favor.
- Send that back to fucking New Zealand.
- Okay.
- What's going on in there? - They're in there arguing 'cause he's telling him that he doesn't know how to cook, so Idiot, dude.
Just go back to the front.
Horrible.
Horrible.
All he cares about is his opinion.
He says that the lamb, it just tastes like it was boiled in water.
And he said, "send this back to New Zealand.
" He try it, he says, "there is no flavor on it.
" But I believe myself, I make the best lamb shank here in California.
I really don't know what to do.
Break in your head let me hit you one on your head and finish it.
Hey, what are you doing again? Oh, yeah, cooking food wrong.
- Nobody's talking to you.
- Stay back there.
Wow.
The customers are listening to you guys.
Tell him this is not his job.
Thank you.
Good-bye.
All you do is cut Gyro You know, two tables just got up and left because of all of you guys yelling and screaming.
Hey! Quiet down! What's the worst that's gonna happen? Stop screaming.
While the family continue to battle loudly - in the kitchen - You guys are giving out garbage food.
- Are you serious? - Why don't you take over? Chef Ramsay has been forced to endure disappointing dish after dish.
Do me a favor.
- Send that back to New Zealand.
- Okay.
And there's another one on its way.
Here's the steak, and then they're working on the scampi for you.
It's coming out.
- Thank you.
- Okay.
Medium-rare it's not.
Medium-well.
On the verge of well-done.
Oh, God.
So annoying.
This is the scampi.
How is the steak? Jeez.
Yeah.
It's well-done.
I said medium-rare.
Plus, it was solid and dry.
And jeez.
How much butter did he put in there? I'd like some scampi with my butter.
What's he trying to do, kill me? No, but that's how he adds flavor, I guess.
- Adds flavor? - That's his seasoning.
Scampi rubbery, overcooked.
The scampi's overcooked too? Yeah, rubbery, really hard, and just just solid.
Anywhere in the med, food doesn't look like this, you know that.
Yeah.
Bloody hell.
Can you get me the chefs out, please? Chef Ramsay wants to see everybody outside.
Before I start talking about the dishes, what was the fighting going on there? He just likes to come back there and argue about pretty much nothing.
Actually, when we get a complaint, I like to tell 'em what's going on, and they can't take criticism.
- No, that's not it.
- Let me talk.
You like to make it seem like you're better at everything than anybody else.
So why are you still talking if I'm talking? If I come back there and let them know, "hey, this is dry," or, "hey, the hummus is messed up" No, we'd accept that, but the fact that you come back there, "oh, you guys can't cook.
You guys are shit".
I don't say that the first time.
I say it after the 13th time.
After the 13th table.
You like to say that we don't do nothing right.
- You do everything better.
- After the 13th table that complains.
Okay, okay.
That's what I have every day.
Can I start talking about my lunch? The combo plate eggplant out of a can.
Hummus, bland.
Falafel, bland.
Sam, you recommended lamb shank, but the bones were disintegrating.
When the bones start disintegrating, that's three hours overcooked.
I don't know what to tell you.
- Have you given up? - Not yet.
Top sirloin, it was miles away from medium-rare.
Hmm.
What are you hmm-ing about? Shut up.
It has nothing to do with you.
- What's wrong? - He's making it seem like it's all my fault.
He said, "hmm, hmm," like I'm doing something wrong.
They know they've been messing up all day, before you even walked in.
So when you know it was yours, can't you just, like, step up? You should have stepped up.
I'm telling you guys what's going on.
He wasn't in that position today.
Stop putting the blame on him.
You guys were cooking.
- Who cooked the food? - He's the one criticizing us.
You guys are giving me messed up food.
That's what happened, right? That's what happened.
You can try it.
Tell me what you think.
I've never seen anything like this.
Have you given up? - Kind of.
- Kind of.
Do you care? Not really.
It shows you don't care.
Shrimp, they came swimming in a bowl of butter.
Overcooked.
Didn't you guys see it? It's 'cause we was busy arguing.
I could hear it.
So could your diners.
Yeah, they just get up and leave because of that.
Wow.
I'm gonna get some fresh air.
It's my dad's restaurant.
I do as much as I can to help him, but being forced to be here every day, you know, it's kind of, like, making me feel like I don't want to care.
So you not too happy, huh? Not really.
And you? What's your problem? - I just graduated high school.
- So? Who want to run this business? You blame your brother.
Yeah, raw food and overcooked meat.
- Is it my fault? - No, you do everything perfect since you're Mr.
Perfect, "I could make better food," why don't you serve dinner tonight? - Yeah, I should actually.
- Yeah, and I'll work outside.
That's what I thought.
Don't step up to the plate.
Your job is to put food on the grill.
Why don't we make it your job? Put food on the grill, and sit there and watch it cook.
Why don't we make it your job? Make it your job.
You want to do better? Show me you can do better.
Show me you can do better.
Show me you can do better.
I'm in the front, cleaning tables and cleaning everything up.
The kitchen is not my problem.
Go ahead.
That's what I thought.
You cannot step up to the plate.
Some "cook" you are, right? Yeah, some son you are, wanting to help.
Shut the hell up.
Nobody happy here.
I don't know what the heck to do.
I really don't know.
Okay, okay, cook my food right, and you'll be fine.
No, we won't be fine.
After getting criticized by Chef Ramsay at lunch - Go do something about it.
- Do what? The family gets ready for dinner service - Oh, so you want to give it to them cold? - I'm not eating it.
And they have not taken a break from the fighting.
My job is for it to get from there to the table.
- Relax, hey! - Go find something to do with your tables.
Hey! Stop, that's enough.
Chef Ramsay.
- Hi.
- Hello.
- You have another sister? - My mom.
- Nice to meet you.
- Nice to meet you.
- And first name is? - Ahlam.
Let's catch up, shall we? Let's have a little seasoned sit-down.
And I have headache.
I have headache, really.
First of all, I must tell you, it looks like the kids are trapped in here.
- Is this what you wanted? - No, not really.
- No.
- I feel sorry for the kids because they miss out so much for their life.
They need to grow, go somewhere but at the same time, he needs them.
How do you manage? Bad.
Very bad.
I haven't been sleeping lately.
But it's not healthy for your daughters and your sons to be in this environment seven days a week.
They can't be chained to the restaurant.
They need some space, right? Yeah, they do.
I think, if we don't stop it, you're gonna lose them.
Okay? Tonight I'm gonna watch service.
I'm gonna see how this place operates.
- It's a pleasure meeting you.
- Thank you.
Hi, welcome to Kabob Room.
I need two regular salads.
Okay, we need a Greek salad, falafel plate, and a Chicken Lula.
What are you just standing there for, man? Do something.
Okay, who does what on the grill? We pretty much all split it up evenly.
So there's not one person on the grill? - No, Sam? - No.
No, we kind of just switch it off.
You just switch it off? - Yeah.
- Yeah.
Just leave it, just leave it.
Take it out.
Yeah.
Send it out.
We really don't care how the food is cooked.
I'm doing all this work from day to night every day, and I don't even get paid.
Table 14.
For 14? Falafel plate? - Right here.
- Steak medium.
I asked for medium.
This is, like, bloody.
He wants this medium.
You guys cooked it rare.
- Who cooked it? - I did.
It's definitely rare.
Okay, I'll make a new one.
- Emad! - What? This steak, it's well-done.
She wanted medium-rare.
It looked done.
What do you want me to do? Shut up.
Don't tell me it look done.
It's burned.
How many steak we throw today, man? Every day I have to throw, like, 15, 20 like this.
Every day.
Sam.
- Yeah? - They're - They're rotten.
- I really didn't see that.
Look at this one here.
Where's your walk-in? It's right here, this side.
What's in here? Like a bathtub of parsley.
Buckets of parsley.
Chopped.
It's fresh.
We got it today.
Yeah, I know, but you're not using it today.
- No.
- When you chop fresh parsley, all the flavor's gone.
- Yeah.
- You've got to use it immediately.
What are they? They're celery leaves? Oh, it's a brand-new case.
That says a statement that nobody cares in here.
What is this? Look at that.
This is two days ago.
What do you mean, two days ago? Two days ago.
- That's from Tuesday.
- Touch it.
Sam, today's Saturday.
Tuesday, Wednesday, Thursday, - Friday, Saturday five days.
- Five days.
- Lamb shank.
- Lamb shanks? It's just like a dumping ground.
Look at this.
Salad is rotten.
And this one It's Tahini.
Tahini.
You don't think to empty that now, put it in a smaller container? - What a mess.
- Yeah.
It is a mess.
Oh, man.
He gave me a full plate.
- He didn't eat it.
- What's wrong with it? It was still raw.
Give him another one.
He doesn't want another one.
Man, I'm getting heart attack here.
Randah, run this out.
What are they? Chicken strips, the one we buy.
- The frozen ones.
- You can't serve that.
You got two seconds, please? Sam.
Come here.
All of you.
Look at that.
Just touch that.
I wouldn't serve that to my dog.
What did I tell you? I didn't tell you, don't serve it? And I don't know why we're doing it.
Sam, you're in charge, and you're serving raw chicken.
I'm amazed that you're still open.
Why are you serving? The outside is cooked, so I figured the inside is cooked.
Yes, you're chained to the business.
Yes, you don't want to be here.
But you cannot serve that shit and expect to get away with it.
Those kids drive me crazy, man.
Hold what you want, finish the order, and sit down.
That's not I don't even have time to sit down.
What are you talking about? "Oh, it's my kids' fault.
They do this.
It's my kids' fault because of that.
" When really it's his decision to keep us all here.
He brought that upon himself.
Nobody cares.
Nobody cares.
Here.
That's it.
This is the last plate.
You guys have screwed up all night long.
Thank you, guys.
Yeah, stay seated, and tell 'em thank you.
That was stupid.
"Stay seated.
" Look who's talking.
You were sitting right there, on your phone.
- You guys are stupid, get up.
- What else are you doing? That's what I thought.
Are you paying me? Are you my boss? - Then don't tell me what to do.
- You're stupid, you're stupid.
So fucking annoying, I swear.
Oh, here comes the stars of the night.
"It's my dad's restaurant.
I don't have to do nothing.
" I can do whatever I want whenever I want.
- Oh! - Stop, stop, enough.
You're stupid.
You have a big mouth.
Yeah, keep talking.
Shut your mouth.
Shut up.
Fucking idiot.
- Dumbass.
- Yeah.
Fucking waitress garbage.
Look who's talking.
- Yeah.
- I'm garbage? You're more than garbage.
I can take you to the dumpster right now that looks gooder than your face.
Enough, huh? Do nothing around here, now all of a sudden, you act like you own the place.
You can't even help the damn customer right.
You can't take an order, you can't bring back drinks right, let alone help the customers.
Yeah, yeah, okay, when you do as much as I do Get inside, get inside.
You're useless, you're useless.
- Until then, shut up.
- Get out of my face! We could even run the food out and check the tables better than you guys at the same time.
Cook your food right, and then you can serve it.
Shut up, shut up.
Get out of my face! While Chef Ramsay continues to inspect the state of the restaurant, the family went out for fresh air.
And what they got was a major brawl between Randah Do nothing around here, now all of a sudden, you act like you own the place.
and oldest son Jamal You're not even here.
She's not here either.
Get your ass out of here! Fucking stupid.
Asshole.
- Who's here every day? - Not you! - What, when you're open, busy? - Shut up! Hey, guys, guys, all of you.
Stupid.
Relax.
Honestly, I mean, this does not feel like a family.
And the way that you just behaved in the last five minutes is the way you've just conducted service over the last two hours.
Disorganized, chaotic, and so fragmented.
I mean, the people suffering are the customers.
Yeah.
Jeez.
Oh, boy.
No, it's not good.
What am I supposed to do? Tell me.
It's not fair for me to stand there and get yelled at by every single one of them for what I did was wrong I didn't do anything wrong.
That's not fair.
Just calm down.
Since his arrival You guys, take a seat.
Chef Ramsay has witnessed constant bickering and fighting.
Okay.
He realizes that much of it can be attributed to the feeling of being trapped in their father's restaurant.
You've never done this, but what we need to do now is to be honest with your father and explain that your lives and your careers are going elsewhere.
I want you to be open, tell him what you're feeling, your frustrations, why you don't want to be here.
- Tell my dad? - Yes.
It's, like, going to hurt him.
This is gonna be tough, but you each have to stand up to him.
All of you do not have to be here seven days a week.
It's stopping now.
You've got to stay focused on what you want to do now.
Here he is.
Okay.
I'm freaking out right now because I know my dad's gonna get hurt.
And I know he thinks that we love being here, but we really don't.
So there's something they would like to talk to you about.
Okay, I'm ready.
Leina, why don't you go first? Let's go, darling.
Come on.
Um, so even though we're here to help, we appreciate everything the restaurant has done for us, I need to focus on going in a different direction, becoming independent.
We all just need a little bit of schedule thing where we're not here seven days a week, every single one of us.
But you know you're still too young right now.
You're still a child for me.
You're only 19 years old.
There is a rule here.
There's a family rule.
Is not like what you want to do.
You have to hear first from your dad and your mom, and then you can do it on your own.
I don't think this is gonna go as well as Chef Ramsay thinks it's gonna go.
My dad is not an open-minded person, like, at all.
I am here to help you at the moment, and I've been here full-time every single day nonstop, but as the time comes, I kind of want to go my own way.
And do my own thing.
How I'm gonna let you go on your own and you still child? Sam, what you have got to stop doing is making them feel guilty, and because the restaurant's not making money, they're having to wear that jacket of burden, and it's not your daughters' fault that this is not working.
I want them to understand that every day someone have to be here.
But it's driving them apart.
You have to understand, when the time comes, we all have to do our own thing.
What can I say? Wesam, let's go.
Let's hear it.
I'm here to help you, but if I'm going to college, I can't be Hey.
Come on.
I promise you, they're all here for you.
And as well as this is tough, it's really important for them.
And I'm here for you as well.
And, yes, you've got every pressure, every bill, every demand on your shoulders.
But we can't continue like this, buddy.
- Okay? - Okay.
Come on.
Seeing my father cry, it was really hard for all of us.
But I had to do it.
I had to tell him the truth straight up.
I know I've been here every day for the past four, five years.
I don't always make it seem like I hate this place, but I do.
But when it changes, we're gonna turn this place around, I'm not going anywhere for the short term.
I'm gonna be by your side.
We argue, we fight, we kill each other here.
All because all because nobody cares enough to try to do something about it.
That was tough.
They are always gog to be your children.
They're always gonna be here for you.
But they have other aspirations and other dreams.
And there comes a time when we all have to let go.
And today's the beginning of that.
Of course makes sense.
I can't stop them.
Can't stop them.
Come on.
I'm gonna go get some fresh air.
I'll see you in five minutes, okay? I love you guys.
Love you too, dad.
I love every one of you.
I want everybody know that I'm here for everybody, anytime.
We're all here for you too.
We're all gonna make an effort to make this better.
Just gonna help it pick up.
- I hope so.
- In order to make it work.
Stand up.
Love you guys.
I love every one of you.
- Love you too, dad.
- I love you! With Sam and his children coming to an understanding Right.
Let's go.
Chef Ramsay can now begin to work on one of the other major problems of Sam's Kabob Room - Fresh every time.
- The food.
We're going to make delicious shrimp and chicken kabobs done with freshness.
When we're cooking kabobs, why don't we cook them on the skewer? So much more juicier, yeah? More flavor, 'cause when you're squeezing the hell out of the food and you're pushing down, what do you think that's doing to the food? Getting all the juice out of it.
Taking all the juice out of it.
Exactly that.
Cooking on the skewer gives it so much more control, much easier.
And then, watching you last night, have you any idea how many times you crossed over each other? We're gonna have one person manning the grill.
Not four of you.
Who's the best grill chef in here? - Me.
- Okay.
You're gonna be at the helm.
As it cooks, I want you going over there and glazing that.
Chef Ramsay opened my eyes to cook the right way.
I was really happy to watch him because I want to learn more what I know.
Your grill should be like a chessboard, where you manipulate all the time up and down.
They come off, glaze them again.
Cooking next to Chef Ramsay in one afternoon, I've learned more than I ever had.
- How does it look? - Amazing.
- Look beautiful.
- Very good.
Now we're not in an art gallery.
Jump in and start tasting.
Come on.
Sam, dive in.
This looks like Middle Eastern food.
Chicken tastes really good.
That shrimp that shrimp was bomb.
Everybody was happy, and the food taste delicious.
Really it tastes good.
Oh, by the way, I haven't seen this for a long time, so I'm gonna grab it now while I can.
Quick smile, please.
Everybody, look at me.
Smile.
Excellent.
Thank you.
Believe it or not, I'm ready right now to move forward.
No more fighting.
No more arguing.
While Chef Ramsay's plan to fix the food is now in motion, his team gets started on a massive overhaul of the restaurant.
First of all, good morning.
Morning.
- Morning.
- Good morning, Chef.
How does it smell in here? Amazing.
Wait until you see it.
Come on, let us see.
OMG.
Okay, take off those blindfolds.
Oh, my God.
- Wow.
- Whoa.
Welcome to the new Sam's.
Look at this gorgeous room.
Wow, wow, wow.
Oh, my God.
This is the place.
This is the place.
Unbelievable.
Let me tell you something really important.
This has been one of the biggest and most expensive transformations we've ever made, ever.
- Wow.
- It looks like it.
Wow.
We got rid of that dark, dingy hole and transformed it into a casual, modern kabob house.
Beautiful.
Something to be proud of.
Oh, my gosh.
That's a cool restaurant.
- Beautiful.
- Wow.
The restaurant feels more open.
Wow.
A brand-new carpet throughout.
The salmon-colored dirty walls have gone, and we got this charcoal color set with these amazing art blocks.
It brightens up the restaurant dramatically and gives it a nice, modern touch.
It's beautiful.
When I first stepped in this door, sitting down in the chair, I noticed there was a huge hole.
Then when I looked around, there was holes in every chair.
They're gone.
Look at those babies.
Brand-new chairs.
- I see you got the chills, man.
- Yeah.
- I know.
Me too.
- I see you've got the chills.
- Sam, talk to me.
- I love it, man.
- You love it? - I love it.
It looks so gorgeous Wow.
That it make me feel like I am in the heaven.
Wesam, how do you feel? I'm speechless.
You're speechless? Unbelievable.
Chef Ramsay, I don't know how I'm gonna thank you.
I appreciate that from the heart.
Thank you, Sam.
I know you mean that.
I never thought my dad would ever be open to change.
I just see a new man.
Let me give you a hug before you go.
A hug? Let's go.
I'm not going anywhere.
We've got a lot of work to do tonight.
Oh, my dad.
He doesn't hug anyone.
He doesn't even hug my mom.
I like to see that smile on your face.
I love you, man.
I love you.
I'm gonna put the blindfold back on.
I don't believe it's real.
I don't believe it's real.
Now that the much needed makeover to Sam's Kabob Room has taken place Let's go, Sam.
Oh, my God.
Chef Ramsay is ready to unveil a contemporary Mediterranean menu Visually, what do you see? It's beautiful.
Looks delicious.
That is sure to have the town of Monrovia buzzing.
Dig in.
Come on.
- Jumping in, man.
Amazing.
- This is good.
Classically done.
Absolutely delicious.
I love the falafel.
This is the kind of food we should have been serving here.
I don't think I've ever been this excited or happy to come to work.
This is how you make lentil soup.
We need that at the house all the time.
The food is amazing.
I never thought in my life I'm gonna have a restaurant like this today.
Believe it or not, better than in Lebanon.
Oh, yeah, better than the whole Middle East.
With the restaurant and family ready to face a new chapter Make sure it doesn't get too thick.
Chef Ramsay is happy to spend the day training and working in the kitchen.
What I want you to do is work with two hands, not with one, twice as quick.
Put your tray over there.
Plate, plate.
Nice.
See what happens when you're organized? So again, you are now in control.
Table 12, fire.
Keep it going, yes? Here's another chicken.
The customers are raving about the transformations made to the decor and food.
Oh, my God, it's not brown anymore.
- Good.
- It's good.
That's really good.
But the biggest transformation might just be the family themselves.
Let's go.
We got this.
Let's go.
Perfect.
Perfect.
Perfect.
One, two, three, four.
Table ten.
They're working together, united, as a team in support of their father Sam.
Here's a plate.
Got two behind you.
Slide it up behind you, put two pieces on there.
Everybody's just more calm.
It's just more of a family now.
- This here, table 15.
- Thank you, thank you.
Can I have the ketchup, please? Good.
Teamwork.
I'm very happy working in a restaurant like this.
You know, before, I didn't want to be here, but now I'm going to keep going strong until we can actually hire somebody to take my place for the long run.
And not surprisingly, there's someone else besides the family who has a smile on his face.
I am so proud of you all.
Well done.
You've got everything you need to make this restaurant a success.
And when you come together, it's harmony.
Big group hug.
Let's put mom and dad in the middle.
I never seen my family happy like now.
Before Chef Ramsay come in here, they fighting all the time together.
But everything is changed right now, and I hope it stay like that for the future.
To mom and dad.
Open it.
Oh, my God.
That's the moment I knew we had turned things around.
Every time you think of falling out, go to that picture and remind yourselves the importance of sticking together.
- Okay? - Thank you.
Thank you, bud.
Look after yourself, yes? - Okay? - I wish I see you again.
You'll definitely see me again.
Good night, guys.
- Thank you.
Thank you.
- Take care.
- Take care, guys.
- Come back, please! When I first arrived, there was so much tension in the air, we were bound to have an explosion.
As a matter of fact, we had a few.
But once the air cleared, the family finally came together, and we had a good I mean, good relaunch.
I only hope now that Sam stays in complete control of his restaurant, but not his children.
Wow.
You say kabob, and I say kebab.
After several successful months Table five, fire.
Call Leina.
- You like it? Yeah? - Very good.
- Thank you.
- Wow.
Delicious.
Sam is now able to give his children some time off.
And for the first time in years, Sam's Kabob Room is hiring.
Chef Ramsay travels to Monrovia, California, and within minutes, he is caught in the crossfire.
Cook your food right, and then you can serve it.
- Shut your mouth, shut up.
- The fighting is constant.
You guys can't do your job right.
- Get out.
Nobody's talking to you.
- Yeah, that's what I thought.
- Get out.
- Shut the hell up.
They fight about everything I'm not the one eating it.
- Oh, so you want to give it to them cold.
- I'm not eating it.
- Go find something to do with your tables.
- Hey! Including the food.
You guys are giving out garbage food.
- Are you serious? - Why don't you take over? And they are not bothered about doing it in front of the customers.
I should come back there and cook.
Be quiet, the customers are listening to you guys.
Stop screaming.
At the helm of the madness is a father who forces his children to work at the restaurant against their will.
- What's your problem? - Stupid.
And while all this family fighting was going on Some son you are, wanting to help.
There is a restaurant that is falling apart - at the seams.
- Damn, that's horrible.
There seems to be no standards at all.
What's he trying to do, kill me? Chef Ramsay faces a true nightmare with a family so volatile Break in your head.
- and so out of control - You're more than garbage.
- Get out of my face.
- You look le trash.
he may be unable to save this family from themselves.
We kill each other here.
What is that? You're serving rotten food.
- You could possibly kill them.
- Then wake up! You wake up! - Shut the place down.
- Get out of here! That is amazing.
I can't take any more.
Thank you, Chef.
Monrovia, California, is located of downtown Los Angeles.
And right in the heart of old town is the local eatery, Sam's Mediterranean Kabob Room, owned and operated by Sam Najjar and his family.
as a busboy and dishwasher, and my dream was just to open a family restaurant with my wife and my kids.
And then my dream become true.
I buy the restaurant 1997.
Business was good when he first opened, but after a major slowdown in the last couple of years, the only employees that remain are Sam's wife and children.
Let's go, Emad.
Let's go, Emad.
Me and my siblings kind of really kind of put our adult lives on hold just to see my dad's dreams come true, but, you know, I kind of want to start my life, but I'm not able to because, you know, I have to stick here with my dad.
Nobody care about business.
Nobody care.
I feel like no one really wants to be here.
The place looks a little depressing.
The decor, it's a little old.
Sitting down, really? We don't really give much effort anymore.
My brothers have slacked on a lot of things.
They're just, "here, here, here, here.
" Bad? Like, how bad? Like, bad, like, I spit it out.
I can't eat it.
Half of the meat you serve me is raw.
- The beef, the lamb, and the chicken.
- Go, go outside.
Go outside.
Go outside.
Most of the time, the restaurant is empty.
And we tend to have nothing to do, so we start arguing with each other.
I put all the numbers on my checks.
That's how Jamal You know how many times you've taken the food without the salad? How is the chicken cold if we take it - right off the grill? - It wasn't cold She came and told me the chicken was cold.
I didn't say the chicken was cold.
They said it was cold.
We do argue in front of the customers sometimes.
How was that wrong? You had four tables all night.
You had four tables all night.
And you got four drinks.
Every day, my kids, they're fighting all the time together.
I don't understand why.
Dude, Jamal, go outside.
This is not where you belong.
Get out.
Tell him to get out, man.
Why always you guys argue over nothing? The stress this restaurant puts on us, you know, it's really kind of tearing down our family.
Business is very bad.
We don't make money here.
What the heck is that? $400? This is the only income.
My family depend on it.
If the restaurant close, we gonna be on the street.
Before Chef Ramsay can make the short drive to the restaurant from his hotel he is besieged by Sam's children.
So you're Sam's kids? - Yes.
- Right.
First name? - Emad, yes.
- Emad.
- Randah.
- And Randah.
- Leina.
- Leina.
- Wesam, yes, sir.
- Wesam.
- Jamal.
- Jamal.
Let's catch up inside.
- I was just on the way to see your dad.
- Okay, no problem.
When we tell Chef Ramsay what's wrong with the restaurant, he's gonna be like, "wow.
" So in a nutshell, what is wrong with the restaurant? Honestly he stresses all of us out.
It used to be cool, going to the restaurant He gets, like, almost nervous or anxious.
Jeez, one at a time, please.
So I can hear you all clearly.
- What's wrong with the restaurant? - My dad.
- Your dad? - Basically, a lot of arguing.
"You don't do this for the restaurant.
You don't do that.
" Or, "the restaurant's your fault.
The restaurant's our fault.
" - Headbutts, headbutts, headbutts about everything.
- Hold on a minute.
How many hours a week are you working? I'm working every day from 10:00 to 10:00.
- So you're full-time? - Seven days a week.
- Seven days a week? - We're all like that.
We're all there, inside and out, seven days a week.
Why would you all need to be there seven days a week? - Because we're the only staff.
- Is this true? Yes, it is.
My dad, he doesn't want to put anyone else in the restaurant, like, staff-wise.
He says it's a family business.
We all have to put in work.
He always tells us that he did not have seven kids for us to go and do what we want.
He always wanted us to, like, stay together in the restaurant.
We all have dreams, like, and goals - besides the restaurant.
- Right.
We all have stuff to do, and when we want to do it, it's like, we can't because we're at the restaurant.
And now, as we get older, we're forced to be there 'cause there's no other employees.
Right now, who really wants to be there? - At this point, no one.
- Wow.
We need help.
We need someone - Right.
- to show my dad, like, he needs to change.
He's just scared to let go.
I appreciate all the information.
I respect your honesty, and I'm gonna go into Sam's now.
I'm gonna go see him.
He doesn't know about this, right? Did you tell him you were coming over? No.
Let's keep it between us, okay? Is there anything else I need to know before I get in there? Just be prepared.
The restaurant just needs a lot of work.
I'm dying to get in there now.
Yeah? See you back at the restaurant.
- All right.
- Okay.
Right, there it is.
- Hello.
- How you doing? First name? - Sam.
- Sam, okay, the owner.
- Yes.
- Excellent.
And how long have you been open? From '97.
And you run it with you and your And my kids.
Oh, and your kids? I have seven kids.
So it's a family-run restaurant? Yeah, they run the restaurant.
That's a lot of salaries to pay out.
Oh, I don't pay them any salary.
- You don't pay your children to work here? - No.
- I can't afford to pay them.
- Where do they live? They live with me in the house.
That's why I'm not charging anybody.
You're not charging anyone, what, to live at your house? - I don't charge - That's a nice dad.
Let me short-list you now for dad of the year.
But they like to be here, right? Yeah.
Right.
And in your mind, what's wrong with the restaurant? The restaurant is very slow.
I've been behind almost $70,000.
Wow.
My kids, they're fighting all the time.
- The children are fighting? - Yeah.
Always they fighting.
Oh, how nice.
Breaking the plates.
- You hear that.
- They fight? - Yeah.
- In the restaurant? Yeah.
All the time.
If it wasn't you, then who was it? Not me.
I did it for the other order.
I told you I was gonna go on the other order.
Dumbass.
Wow.
And how would you rate your food out of ten? Probably nine.
Nine.
Wow.
- I like that.
- Welcome.
Oh, fuck.
What happened there? - Oh, my God.
- No, don't worry.
I'll change it.
Don't worry.
I can change it over.
What would you recommend? Well, we have the lamb shank.
It's very good.
Mmm, I love lamb shank.
Where's the lamb from? Lamb is from New Zealand.
Oh, New Zealand.
- Thank you.
Good to meet you.
- You're welcome.
- Nice to meet you.
- Likewise.
Thank you.
- Hello.
- How are you today? Very well, thank you.
How are you? - Pretty good.
- Nice to see you.
- All right.
- Um "Meet," hold on.
As in meeting place.
It's M-E-E-T.
How do you spell meat? - M-E-A-T.
- Wow.
I don't know if he wants to look through the whole menu, but there's more misspellings in that.
There's quite a few.
Okay, I'm gonna see as much as I can, so I can get my head around it.
There's combination plates if you want to do a little bit of both.
I'll start off with a vegetarian combo, thank you.
Your dad said the lamb shank is from New Zealand, - so he recommended that.
- Lamb shank, okay.
- A Gyro.
- Okay.
Do you know what? I want to see the Top Sirloin steak and shrimp.
Medium-rare, please, darling.
- Okay.
- And - I think we're fine then.
- Okay.
Wow.
Thank you, darling.
Look at this place.
The decor is dreadful.
Wow, God, it's depressing.
- You ready? - Coming up.
Okay, veggie combo first.
Need four plates.
What the heck you doing here? You don't put meat with the vegetable.
Don't worry, man.
Go outside.
I'll take care of it.
Wow.
- Everybody doesn't want to cook food back here.
- Get out.
- Nobody's talking to you.
Get out.
- Yeah, that's what I thought.
Well, I'm just telling you guys, just 'cause you can't do your job right You always think that you gotta put in a word for everything.
What can you say to that? What can you say to that? Lots of fighting in the kitchen, and every customer can hear it.
What can you say to that? Get out.
Stop.
You're not helping.
Get out.
- What the hell? - Stop, be quiet.
- People are looking over here.
- God, man.
- Wow.
- Is that done? Veggie combo's ready.
This is the veggie combo.
Thank you, darling.
- Um, is that eggplant fresh? - Is it fresh? - I'll check for you right now.
- Please.
Thank you.
Emad, is the eggplant fresh? - Or is it frozen? - Canned.
Oh.
It's from the can.
- Canned eggplant? No.
- Mm-hmm.
That's gnarly.
That's just dreadful.
When you think of Mediterranean food, - you don't think of canned eggplant.
- Yeah, it is.
And the falafel? The falafel, my dad does that.
He marinates that.
They're bland.
- It probably has no salt in it.
- Jeez.
- I'm going to get you your next plate, okay.
- Dreadful.
I'll let them know.
Okay, this is Ramsay's plate.
He wants to know if you seasoned anything 'cause there's, like, no flavor to anything.
What is he tasting? Like, a towel? - What's he eating? - He just said it was bland.
There was, like, no flavor.
Give him the Gyros.
Give him the Gyros.
Here.
Here you go.
- Take that down.
- All right.
Gyro? - This is the Gyro plate.
- Yeah? Thank you.
Um, will you ask him when it was made, please? When it was made? Okay.
Um, he wants to know when it was made.
Tell him we get it from a company.
It comes frozen, and we heat it up.
We put it on the rotisserie.
It's lamb and beef.
It's not how it's made.
Is it fresh? That's what she's asking.
- Is it fresh? - It's not fresh.
- It's frozen.
- That's what I told her.
It's frozen because we get it from a company.
Yes, you tell her frozen.
That's what I told her.
Fresh mean you make it.
I told her frozen.
- I didn't say it was fresh.
- You talk to the head chef - I told her it was frozen.
- You cannot lie to I didn't lie, I clearly told her it was frozen.
Emad, you need to stop screaming.
The people are listening to you.
My dad, you know, he just gets mad, and he yells at me, which is stupid.
He doesn't know what he's talking about.
That doesn't help anything.
It's dry.
It's actually it comes from a company, and then it's frozen, and then they heat it up on the rotisserie, so I would love to be in a position to just sit here and enjoy my meat, - M-E-E-T, but - Yeah.
It doesn't even taste - No taste? - Of what it should, no.
Okay, I'm going to get you the lamb shank.
You guys didn't cook the Gyro right, - whoever's it was.
- Shut the fuck up.
You're stupid.
What have you made right today though? Just tell me, a simple question.
So why don't you come back here and cook? I should come back there and cook.
Round two.
It sounds like a fight starting.
I need the lamb shank.
It's coming.
- Lamb shank? - Yes.
Um, wow.
Thank you.
Hmm.
You guys can't do your job right.
You shut the fuck up.
- Hey.
- What? I don't want to hear bad language here in the kitchen.
Tell your son to shut up.
Yeah, you too.
It looks anemic.
The color's dreadful.
It just tastes like bland, oiled lamb.
You guys are giving out garbage food.
- Are you serious? - You're taking it.
- Why don't you take over? - I should.
- Then do it.
- If you don't want to, get out.
- Do it.
- If you don't want to, then get out.
- You're stupid.
- Do me a favor.
- Send that back to fucking New Zealand.
- Okay.
- What's going on in there? - They're in there arguing 'cause he's telling him that he doesn't know how to cook, so Idiot, dude.
Just go back to the front.
Horrible.
Horrible.
All he cares about is his opinion.
He says that the lamb, it just tastes like it was boiled in water.
And he said, "send this back to New Zealand.
" He try it, he says, "there is no flavor on it.
" But I believe myself, I make the best lamb shank here in California.
I really don't know what to do.
Break in your head let me hit you one on your head and finish it.
Hey, what are you doing again? Oh, yeah, cooking food wrong.
- Nobody's talking to you.
- Stay back there.
Wow.
The customers are listening to you guys.
Tell him this is not his job.
Thank you.
Good-bye.
All you do is cut Gyro You know, two tables just got up and left because of all of you guys yelling and screaming.
Hey! Quiet down! What's the worst that's gonna happen? Stop screaming.
While the family continue to battle loudly - in the kitchen - You guys are giving out garbage food.
- Are you serious? - Why don't you take over? Chef Ramsay has been forced to endure disappointing dish after dish.
Do me a favor.
- Send that back to New Zealand.
- Okay.
And there's another one on its way.
Here's the steak, and then they're working on the scampi for you.
It's coming out.
- Thank you.
- Okay.
Medium-rare it's not.
Medium-well.
On the verge of well-done.
Oh, God.
So annoying.
This is the scampi.
How is the steak? Jeez.
Yeah.
It's well-done.
I said medium-rare.
Plus, it was solid and dry.
And jeez.
How much butter did he put in there? I'd like some scampi with my butter.
What's he trying to do, kill me? No, but that's how he adds flavor, I guess.
- Adds flavor? - That's his seasoning.
Scampi rubbery, overcooked.
The scampi's overcooked too? Yeah, rubbery, really hard, and just just solid.
Anywhere in the med, food doesn't look like this, you know that.
Yeah.
Bloody hell.
Can you get me the chefs out, please? Chef Ramsay wants to see everybody outside.
Before I start talking about the dishes, what was the fighting going on there? He just likes to come back there and argue about pretty much nothing.
Actually, when we get a complaint, I like to tell 'em what's going on, and they can't take criticism.
- No, that's not it.
- Let me talk.
You like to make it seem like you're better at everything than anybody else.
So why are you still talking if I'm talking? If I come back there and let them know, "hey, this is dry," or, "hey, the hummus is messed up" No, we'd accept that, but the fact that you come back there, "oh, you guys can't cook.
You guys are shit".
I don't say that the first time.
I say it after the 13th time.
After the 13th table.
You like to say that we don't do nothing right.
- You do everything better.
- After the 13th table that complains.
Okay, okay.
That's what I have every day.
Can I start talking about my lunch? The combo plate eggplant out of a can.
Hummus, bland.
Falafel, bland.
Sam, you recommended lamb shank, but the bones were disintegrating.
When the bones start disintegrating, that's three hours overcooked.
I don't know what to tell you.
- Have you given up? - Not yet.
Top sirloin, it was miles away from medium-rare.
Hmm.
What are you hmm-ing about? Shut up.
It has nothing to do with you.
- What's wrong? - He's making it seem like it's all my fault.
He said, "hmm, hmm," like I'm doing something wrong.
They know they've been messing up all day, before you even walked in.
So when you know it was yours, can't you just, like, step up? You should have stepped up.
I'm telling you guys what's going on.
He wasn't in that position today.
Stop putting the blame on him.
You guys were cooking.
- Who cooked the food? - He's the one criticizing us.
You guys are giving me messed up food.
That's what happened, right? That's what happened.
You can try it.
Tell me what you think.
I've never seen anything like this.
Have you given up? - Kind of.
- Kind of.
Do you care? Not really.
It shows you don't care.
Shrimp, they came swimming in a bowl of butter.
Overcooked.
Didn't you guys see it? It's 'cause we was busy arguing.
I could hear it.
So could your diners.
Yeah, they just get up and leave because of that.
Wow.
I'm gonna get some fresh air.
It's my dad's restaurant.
I do as much as I can to help him, but being forced to be here every day, you know, it's kind of, like, making me feel like I don't want to care.
So you not too happy, huh? Not really.
And you? What's your problem? - I just graduated high school.
- So? Who want to run this business? You blame your brother.
Yeah, raw food and overcooked meat.
- Is it my fault? - No, you do everything perfect since you're Mr.
Perfect, "I could make better food," why don't you serve dinner tonight? - Yeah, I should actually.
- Yeah, and I'll work outside.
That's what I thought.
Don't step up to the plate.
Your job is to put food on the grill.
Why don't we make it your job? Put food on the grill, and sit there and watch it cook.
Why don't we make it your job? Make it your job.
You want to do better? Show me you can do better.
Show me you can do better.
Show me you can do better.
I'm in the front, cleaning tables and cleaning everything up.
The kitchen is not my problem.
Go ahead.
That's what I thought.
You cannot step up to the plate.
Some "cook" you are, right? Yeah, some son you are, wanting to help.
Shut the hell up.
Nobody happy here.
I don't know what the heck to do.
I really don't know.
Okay, okay, cook my food right, and you'll be fine.
No, we won't be fine.
After getting criticized by Chef Ramsay at lunch - Go do something about it.
- Do what? The family gets ready for dinner service - Oh, so you want to give it to them cold? - I'm not eating it.
And they have not taken a break from the fighting.
My job is for it to get from there to the table.
- Relax, hey! - Go find something to do with your tables.
Hey! Stop, that's enough.
Chef Ramsay.
- Hi.
- Hello.
- You have another sister? - My mom.
- Nice to meet you.
- Nice to meet you.
- And first name is? - Ahlam.
Let's catch up, shall we? Let's have a little seasoned sit-down.
And I have headache.
I have headache, really.
First of all, I must tell you, it looks like the kids are trapped in here.
- Is this what you wanted? - No, not really.
- No.
- I feel sorry for the kids because they miss out so much for their life.
They need to grow, go somewhere but at the same time, he needs them.
How do you manage? Bad.
Very bad.
I haven't been sleeping lately.
But it's not healthy for your daughters and your sons to be in this environment seven days a week.
They can't be chained to the restaurant.
They need some space, right? Yeah, they do.
I think, if we don't stop it, you're gonna lose them.
Okay? Tonight I'm gonna watch service.
I'm gonna see how this place operates.
- It's a pleasure meeting you.
- Thank you.
Hi, welcome to Kabob Room.
I need two regular salads.
Okay, we need a Greek salad, falafel plate, and a Chicken Lula.
What are you just standing there for, man? Do something.
Okay, who does what on the grill? We pretty much all split it up evenly.
So there's not one person on the grill? - No, Sam? - No.
No, we kind of just switch it off.
You just switch it off? - Yeah.
- Yeah.
Just leave it, just leave it.
Take it out.
Yeah.
Send it out.
We really don't care how the food is cooked.
I'm doing all this work from day to night every day, and I don't even get paid.
Table 14.
For 14? Falafel plate? - Right here.
- Steak medium.
I asked for medium.
This is, like, bloody.
He wants this medium.
You guys cooked it rare.
- Who cooked it? - I did.
It's definitely rare.
Okay, I'll make a new one.
- Emad! - What? This steak, it's well-done.
She wanted medium-rare.
It looked done.
What do you want me to do? Shut up.
Don't tell me it look done.
It's burned.
How many steak we throw today, man? Every day I have to throw, like, 15, 20 like this.
Every day.
Sam.
- Yeah? - They're - They're rotten.
- I really didn't see that.
Look at this one here.
Where's your walk-in? It's right here, this side.
What's in here? Like a bathtub of parsley.
Buckets of parsley.
Chopped.
It's fresh.
We got it today.
Yeah, I know, but you're not using it today.
- No.
- When you chop fresh parsley, all the flavor's gone.
- Yeah.
- You've got to use it immediately.
What are they? They're celery leaves? Oh, it's a brand-new case.
That says a statement that nobody cares in here.
What is this? Look at that.
This is two days ago.
What do you mean, two days ago? Two days ago.
- That's from Tuesday.
- Touch it.
Sam, today's Saturday.
Tuesday, Wednesday, Thursday, - Friday, Saturday five days.
- Five days.
- Lamb shank.
- Lamb shanks? It's just like a dumping ground.
Look at this.
Salad is rotten.
And this one It's Tahini.
Tahini.
You don't think to empty that now, put it in a smaller container? - What a mess.
- Yeah.
It is a mess.
Oh, man.
He gave me a full plate.
- He didn't eat it.
- What's wrong with it? It was still raw.
Give him another one.
He doesn't want another one.
Man, I'm getting heart attack here.
Randah, run this out.
What are they? Chicken strips, the one we buy.
- The frozen ones.
- You can't serve that.
You got two seconds, please? Sam.
Come here.
All of you.
Look at that.
Just touch that.
I wouldn't serve that to my dog.
What did I tell you? I didn't tell you, don't serve it? And I don't know why we're doing it.
Sam, you're in charge, and you're serving raw chicken.
I'm amazed that you're still open.
Why are you serving? The outside is cooked, so I figured the inside is cooked.
Yes, you're chained to the business.
Yes, you don't want to be here.
But you cannot serve that shit and expect to get away with it.
Those kids drive me crazy, man.
Hold what you want, finish the order, and sit down.
That's not I don't even have time to sit down.
What are you talking about? "Oh, it's my kids' fault.
They do this.
It's my kids' fault because of that.
" When really it's his decision to keep us all here.
He brought that upon himself.
Nobody cares.
Nobody cares.
Here.
That's it.
This is the last plate.
You guys have screwed up all night long.
Thank you, guys.
Yeah, stay seated, and tell 'em thank you.
That was stupid.
"Stay seated.
" Look who's talking.
You were sitting right there, on your phone.
- You guys are stupid, get up.
- What else are you doing? That's what I thought.
Are you paying me? Are you my boss? - Then don't tell me what to do.
- You're stupid, you're stupid.
So fucking annoying, I swear.
Oh, here comes the stars of the night.
"It's my dad's restaurant.
I don't have to do nothing.
" I can do whatever I want whenever I want.
- Oh! - Stop, stop, enough.
You're stupid.
You have a big mouth.
Yeah, keep talking.
Shut your mouth.
Shut up.
Fucking idiot.
- Dumbass.
- Yeah.
Fucking waitress garbage.
Look who's talking.
- Yeah.
- I'm garbage? You're more than garbage.
I can take you to the dumpster right now that looks gooder than your face.
Enough, huh? Do nothing around here, now all of a sudden, you act like you own the place.
You can't even help the damn customer right.
You can't take an order, you can't bring back drinks right, let alone help the customers.
Yeah, yeah, okay, when you do as much as I do Get inside, get inside.
You're useless, you're useless.
- Until then, shut up.
- Get out of my face! We could even run the food out and check the tables better than you guys at the same time.
Cook your food right, and then you can serve it.
Shut up, shut up.
Get out of my face! While Chef Ramsay continues to inspect the state of the restaurant, the family went out for fresh air.
And what they got was a major brawl between Randah Do nothing around here, now all of a sudden, you act like you own the place.
and oldest son Jamal You're not even here.
She's not here either.
Get your ass out of here! Fucking stupid.
Asshole.
- Who's here every day? - Not you! - What, when you're open, busy? - Shut up! Hey, guys, guys, all of you.
Stupid.
Relax.
Honestly, I mean, this does not feel like a family.
And the way that you just behaved in the last five minutes is the way you've just conducted service over the last two hours.
Disorganized, chaotic, and so fragmented.
I mean, the people suffering are the customers.
Yeah.
Jeez.
Oh, boy.
No, it's not good.
What am I supposed to do? Tell me.
It's not fair for me to stand there and get yelled at by every single one of them for what I did was wrong I didn't do anything wrong.
That's not fair.
Just calm down.
Since his arrival You guys, take a seat.
Chef Ramsay has witnessed constant bickering and fighting.
Okay.
He realizes that much of it can be attributed to the feeling of being trapped in their father's restaurant.
You've never done this, but what we need to do now is to be honest with your father and explain that your lives and your careers are going elsewhere.
I want you to be open, tell him what you're feeling, your frustrations, why you don't want to be here.
- Tell my dad? - Yes.
It's, like, going to hurt him.
This is gonna be tough, but you each have to stand up to him.
All of you do not have to be here seven days a week.
It's stopping now.
You've got to stay focused on what you want to do now.
Here he is.
Okay.
I'm freaking out right now because I know my dad's gonna get hurt.
And I know he thinks that we love being here, but we really don't.
So there's something they would like to talk to you about.
Okay, I'm ready.
Leina, why don't you go first? Let's go, darling.
Come on.
Um, so even though we're here to help, we appreciate everything the restaurant has done for us, I need to focus on going in a different direction, becoming independent.
We all just need a little bit of schedule thing where we're not here seven days a week, every single one of us.
But you know you're still too young right now.
You're still a child for me.
You're only 19 years old.
There is a rule here.
There's a family rule.
Is not like what you want to do.
You have to hear first from your dad and your mom, and then you can do it on your own.
I don't think this is gonna go as well as Chef Ramsay thinks it's gonna go.
My dad is not an open-minded person, like, at all.
I am here to help you at the moment, and I've been here full-time every single day nonstop, but as the time comes, I kind of want to go my own way.
And do my own thing.
How I'm gonna let you go on your own and you still child? Sam, what you have got to stop doing is making them feel guilty, and because the restaurant's not making money, they're having to wear that jacket of burden, and it's not your daughters' fault that this is not working.
I want them to understand that every day someone have to be here.
But it's driving them apart.
You have to understand, when the time comes, we all have to do our own thing.
What can I say? Wesam, let's go.
Let's hear it.
I'm here to help you, but if I'm going to college, I can't be Hey.
Come on.
I promise you, they're all here for you.
And as well as this is tough, it's really important for them.
And I'm here for you as well.
And, yes, you've got every pressure, every bill, every demand on your shoulders.
But we can't continue like this, buddy.
- Okay? - Okay.
Come on.
Seeing my father cry, it was really hard for all of us.
But I had to do it.
I had to tell him the truth straight up.
I know I've been here every day for the past four, five years.
I don't always make it seem like I hate this place, but I do.
But when it changes, we're gonna turn this place around, I'm not going anywhere for the short term.
I'm gonna be by your side.
We argue, we fight, we kill each other here.
All because all because nobody cares enough to try to do something about it.
That was tough.
They are always gog to be your children.
They're always gonna be here for you.
But they have other aspirations and other dreams.
And there comes a time when we all have to let go.
And today's the beginning of that.
Of course makes sense.
I can't stop them.
Can't stop them.
Come on.
I'm gonna go get some fresh air.
I'll see you in five minutes, okay? I love you guys.
Love you too, dad.
I love every one of you.
I want everybody know that I'm here for everybody, anytime.
We're all here for you too.
We're all gonna make an effort to make this better.
Just gonna help it pick up.
- I hope so.
- In order to make it work.
Stand up.
Love you guys.
I love every one of you.
- Love you too, dad.
- I love you! With Sam and his children coming to an understanding Right.
Let's go.
Chef Ramsay can now begin to work on one of the other major problems of Sam's Kabob Room - Fresh every time.
- The food.
We're going to make delicious shrimp and chicken kabobs done with freshness.
When we're cooking kabobs, why don't we cook them on the skewer? So much more juicier, yeah? More flavor, 'cause when you're squeezing the hell out of the food and you're pushing down, what do you think that's doing to the food? Getting all the juice out of it.
Taking all the juice out of it.
Exactly that.
Cooking on the skewer gives it so much more control, much easier.
And then, watching you last night, have you any idea how many times you crossed over each other? We're gonna have one person manning the grill.
Not four of you.
Who's the best grill chef in here? - Me.
- Okay.
You're gonna be at the helm.
As it cooks, I want you going over there and glazing that.
Chef Ramsay opened my eyes to cook the right way.
I was really happy to watch him because I want to learn more what I know.
Your grill should be like a chessboard, where you manipulate all the time up and down.
They come off, glaze them again.
Cooking next to Chef Ramsay in one afternoon, I've learned more than I ever had.
- How does it look? - Amazing.
- Look beautiful.
- Very good.
Now we're not in an art gallery.
Jump in and start tasting.
Come on.
Sam, dive in.
This looks like Middle Eastern food.
Chicken tastes really good.
That shrimp that shrimp was bomb.
Everybody was happy, and the food taste delicious.
Really it tastes good.
Oh, by the way, I haven't seen this for a long time, so I'm gonna grab it now while I can.
Quick smile, please.
Everybody, look at me.
Smile.
Excellent.
Thank you.
Believe it or not, I'm ready right now to move forward.
No more fighting.
No more arguing.
While Chef Ramsay's plan to fix the food is now in motion, his team gets started on a massive overhaul of the restaurant.
First of all, good morning.
Morning.
- Morning.
- Good morning, Chef.
How does it smell in here? Amazing.
Wait until you see it.
Come on, let us see.
OMG.
Okay, take off those blindfolds.
Oh, my God.
- Wow.
- Whoa.
Welcome to the new Sam's.
Look at this gorgeous room.
Wow, wow, wow.
Oh, my God.
This is the place.
This is the place.
Unbelievable.
Let me tell you something really important.
This has been one of the biggest and most expensive transformations we've ever made, ever.
- Wow.
- It looks like it.
Wow.
We got rid of that dark, dingy hole and transformed it into a casual, modern kabob house.
Beautiful.
Something to be proud of.
Oh, my gosh.
That's a cool restaurant.
- Beautiful.
- Wow.
The restaurant feels more open.
Wow.
A brand-new carpet throughout.
The salmon-colored dirty walls have gone, and we got this charcoal color set with these amazing art blocks.
It brightens up the restaurant dramatically and gives it a nice, modern touch.
It's beautiful.
When I first stepped in this door, sitting down in the chair, I noticed there was a huge hole.
Then when I looked around, there was holes in every chair.
They're gone.
Look at those babies.
Brand-new chairs.
- I see you got the chills, man.
- Yeah.
- I know.
Me too.
- I see you've got the chills.
- Sam, talk to me.
- I love it, man.
- You love it? - I love it.
It looks so gorgeous Wow.
That it make me feel like I am in the heaven.
Wesam, how do you feel? I'm speechless.
You're speechless? Unbelievable.
Chef Ramsay, I don't know how I'm gonna thank you.
I appreciate that from the heart.
Thank you, Sam.
I know you mean that.
I never thought my dad would ever be open to change.
I just see a new man.
Let me give you a hug before you go.
A hug? Let's go.
I'm not going anywhere.
We've got a lot of work to do tonight.
Oh, my dad.
He doesn't hug anyone.
He doesn't even hug my mom.
I like to see that smile on your face.
I love you, man.
I love you.
I'm gonna put the blindfold back on.
I don't believe it's real.
I don't believe it's real.
Now that the much needed makeover to Sam's Kabob Room has taken place Let's go, Sam.
Oh, my God.
Chef Ramsay is ready to unveil a contemporary Mediterranean menu Visually, what do you see? It's beautiful.
Looks delicious.
That is sure to have the town of Monrovia buzzing.
Dig in.
Come on.
- Jumping in, man.
Amazing.
- This is good.
Classically done.
Absolutely delicious.
I love the falafel.
This is the kind of food we should have been serving here.
I don't think I've ever been this excited or happy to come to work.
This is how you make lentil soup.
We need that at the house all the time.
The food is amazing.
I never thought in my life I'm gonna have a restaurant like this today.
Believe it or not, better than in Lebanon.
Oh, yeah, better than the whole Middle East.
With the restaurant and family ready to face a new chapter Make sure it doesn't get too thick.
Chef Ramsay is happy to spend the day training and working in the kitchen.
What I want you to do is work with two hands, not with one, twice as quick.
Put your tray over there.
Plate, plate.
Nice.
See what happens when you're organized? So again, you are now in control.
Table 12, fire.
Keep it going, yes? Here's another chicken.
The customers are raving about the transformations made to the decor and food.
Oh, my God, it's not brown anymore.
- Good.
- It's good.
That's really good.
But the biggest transformation might just be the family themselves.
Let's go.
We got this.
Let's go.
Perfect.
Perfect.
Perfect.
One, two, three, four.
Table ten.
They're working together, united, as a team in support of their father Sam.
Here's a plate.
Got two behind you.
Slide it up behind you, put two pieces on there.
Everybody's just more calm.
It's just more of a family now.
- This here, table 15.
- Thank you, thank you.
Can I have the ketchup, please? Good.
Teamwork.
I'm very happy working in a restaurant like this.
You know, before, I didn't want to be here, but now I'm going to keep going strong until we can actually hire somebody to take my place for the long run.
And not surprisingly, there's someone else besides the family who has a smile on his face.
I am so proud of you all.
Well done.
You've got everything you need to make this restaurant a success.
And when you come together, it's harmony.
Big group hug.
Let's put mom and dad in the middle.
I never seen my family happy like now.
Before Chef Ramsay come in here, they fighting all the time together.
But everything is changed right now, and I hope it stay like that for the future.
To mom and dad.
Open it.
Oh, my God.
That's the moment I knew we had turned things around.
Every time you think of falling out, go to that picture and remind yourselves the importance of sticking together.
- Okay? - Thank you.
Thank you, bud.
Look after yourself, yes? - Okay? - I wish I see you again.
You'll definitely see me again.
Good night, guys.
- Thank you.
Thank you.
- Take care.
- Take care, guys.
- Come back, please! When I first arrived, there was so much tension in the air, we were bound to have an explosion.
As a matter of fact, we had a few.
But once the air cleared, the family finally came together, and we had a good I mean, good relaunch.
I only hope now that Sam stays in complete control of his restaurant, but not his children.
Wow.
You say kabob, and I say kebab.
After several successful months Table five, fire.
Call Leina.
- You like it? Yeah? - Very good.
- Thank you.
- Wow.
Delicious.
Sam is now able to give his children some time off.
And for the first time in years, Sam's Kabob Room is hiring.